NEOGOV · 5 months ago
Community Liaison- Development Services
Austin, TX
Full-time
Hybrid
Mid Level
$57K/yr - $69K/yr
3+ years expNEOGOV is a company that focuses on community engagement and outreach, and they are seeking a Community Liaison to enhance public communication and education efforts. The role involves developing community relationships, coordinating public information strategies, and facilitating educational campaigns to effectively convey important messages to the public.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Develops strong community relationships. Serves as a liaison between the community and the local agencies as appropriate. Coordinates and represents the agencies with neighborhood associations, groups, community members, clubs, schools and other community organizations. Coordinates and attends planning meetings, community meetings, groups and forums, and interacts with policy makers
Coordinates public information plans and strategies. Participates in developing materials used in publications and promotional projects. Creates, designs and maintains all marketing communications. Coordinates with local print and electronic media for distribution of announcements. Assists in strategic planning, facilitating program development, project fundraising and grant proposals
Maintains close coordination with the community. Meets individually and works closely with participating groups, community members and organization representatives. Represents the public and media relations within the community. Serves on local boards and/or councils. Interacts with city, County and state government representatives. Oversees collaboration with various institutions and officials
Provides information to community members, parents, departmental clientele, outside agencies, other County staff and officials, and the general public. Provides technical assistance and community advocacy for various issues. Promotes community-wide and public/private partnerships and collaborations. Receives and processes incoming correspondence, telephone and email messages as appropriate
Prepares and conducts presentations to the Commissioners Court, other policy makers and community groups and organizations. Attends staff meetings and special events, as required. Assists with community presentations and public educational events
Performs other job-related duties as assigned
Qualification
Required
Bachelor's degree in Criminal Justice, Communication, Public Relations or a directly related field
Three (3) years progressively responsible relevant work experience in public information, public relations, public affairs/community relations/outreach or similar such program experience
Valid Texas Driver's License
Knowledge of community organizations and agencies
Knowledge of public relations principles, practices and techniques
Knowledge of organizing events or workshops
Knowledge of county public relations strategies and practices
Knowledge of public relations and promotional methods
Skill in public speaking
Skill in conflict resolution and community relations
Skill in both verbal and written communications
Ability to work in a highly visible position
Ability to manage highly sensitive issues while subject to public scrutiny
Ability to maintain cooperative relationships with those contacted
Ability to make effective presentations before various audiences
Ability to communicate clearly, verbally and in writing
Ability to use proper English, including grammar, vocabulary, spelling, punctuation and organization
Ability to communicate and interact effectively with a wide variety of people, elected officials, other County departments, local agencies, state agencies, news media organizations, private organizations, special interest groups and the general public
Ability to establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public
Benefits
Comprehensive health insurance
No-cost, on-site Health and Wellness clinic
Longevity pay
Paid vacations
Sick time
Personal holidays
Credit Union
Deferred Compensation
Direct Deposit
Employee Assistance Program
Employee Organizations
Employee Health & Wellness Clinic
Holidays
Insurance
Longevity
Parking
Personal Holidays
Retirement
Sick Leave
Parental Leave
Tuition Refund
Vacation
Workers' Compensation
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase