Shields Health Solutions · 5 months ago
Specialty Pharmacy Liaison
Worcester, MA
Full-time
Onsite
Entry, Mid Level
2+ years expShields Health Solutions is a company focused on providing exceptional care in a diverse and inclusive workplace. They are seeking a Specialty Pharmacy Liaison who will serve as the single point of contact for specialty pharmacy patients, assessing needs, coordinating drug delivery, and collaborating with clinical and pharmacy team members to resolve issues.
BiopharmaHealth CareMedicalPharmaceutical
Responsibilities
Assess needs and provide support with every refill
Coordinate drug delivery
Address any new insurance and/or copay challenges
Monitor for adherence
Work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly
Qualification
Required
Registered pharmacy technician with the State of employment
2-5 years of experience as a Pharmacy Technician
High School Diploma or GED
Strong interpersonal communication skills
Ability to work independently and demonstrate good judgement
Strong verbal and written communication
Highly proficient in Microsoft Office particularly Excel and Word
Able to quickly learn other software programs and able to extract relevant information
Strong organizational/administrative skills
Organized
High-integrity
Attention to detail
Dependable
Quality focus
Empathetic
Good listener/communicator
Energetic
Highly motivated
Team player with strong personal and communication skills
Discretion and confidentiality essential as position deals with highly sensitive and private data
Preferred
Nationally certified as a CPhT
5-8 years of experience as a Pharmacy Technician
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology
Benefits
4 weeks of PTO, plus 10 Holidays
401k with company match
Health, Dental and Vision Benefits eligible on the first day of employment
Company
Shields Health Solutions
Shields Health Solutions is a specialty pharmacy accelerator that partners with hospitals to develop and manage specialty pharmacy programs.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$3.5BKey Investors
Evernorth
2025-09-02Corporate Round· $3.5B
2025-09-02Acquired
Leadership Team
Ryan Cassidy
Chief Financial Officer
Daniel Ramey
Chief Operating Officer
Recent News
2025-10-03
Company data provided by crunchbase