IT Operations Specialist (Contractor) jobs in United States
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Verkada · 6 hours ago

IT Operations Specialist (Contractor)

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. The IT Operations Specialist (Contractor) will support the daily operations of the IT department, focusing on tasks such as computer imaging, inventory tracking, and resolving hardware-related issues.

Artificial Intelligence (AI)Enterprise SoftwareInternet of ThingsPhysical SecuritySmart Building
badNo H1Bnote

Responsibilities

Image and configure computers to support new hires and hardware replacements
Support and back up computers subject to legal hold
Track and manage IT inventory, ensuring accurate asset records
Maintain and organize the imaging room and IT storage areas
Monitor and resolve hardware-related tickets in the IT support queue
Collaborate with IT team members to improve workflows, documentation, and operations

Qualification

Computer imagingIT inventory managementTroubleshooting skillsCustomer service mindsetMobile Device Management (MDM)MacOS knowledgeWindows knowledgeOrganizational skills

Required

0–2 years of experience in an IT support or technician role
Strong general understanding of computer systems
Interest in computer technology and IT operations
Solid troubleshooting skills and a customer service mindset
Highly organized with strong attention to detail
Comfortable managing multiple support requests

Preferred

Exposure to Mobile Device Management (MDM) tools
Basic knowledge of both macOS and Windows environments
Prior experience in a help desk, internship, contractor role, or computer-related training

Benefits

Sales incentives
Discretionary bonuses
Equity in the company in the form of Restricted Stock Units (RSUs)

Company

A leader in cloud physical security, Verkada protects people and places with an integrated, AI-powered platform.

Funding

Current Stage
Late Stage
Total Funding
$814.3M
Key Investors
CapitalGGeneral CatalystAlkeon Capital
2025-12-03Series Unknown· $20M
2025-09-01Debt Financing· $150M
2025-02-19Series E· $200M

Leadership Team

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Filip Kaliszan
Founder & CEO
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Benjamin Bercovitz
Co-founder
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Company data provided by crunchbase