MA / Customer Service Rep-UF Health Nocatee-Full-Time- Days jobs in United States
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UF Health Jacksonville · 4 months ago

MA / Customer Service Rep-UF Health Nocatee-Full-Time- Days

UF Health Jacksonville is a healthcare organization dedicated to providing quality patient care, and they are seeking a Customer Service Representative. The role involves assisting in all aspects of medical practice, including administrative and clinical procedures under the supervision of a licensed physician.

EducationHealth CareHospital
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Responsibilities

Take patient's vital signs
Prepare patients for the provider's care
Assist with patient examinations or treatments
Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time
Administer medication as directed by and under the direct supervision of licensed physician
Observe and report patients' signs or symptoms
Collect routine laboratory specimens as directed by the provider
Administer basic first aid
Participates in performance improvement projects
Participates as an active care team member in the coordination of patient care
Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers

Qualification

Certified Medical AssistantBasic Life SupportMedical Terminology CertificateClerical experienceCustomer service

Required

Certified Medical Assistant (CMA) required - or within 6 months
Basic Life Support (BLS) required - at time of hire
High School Diploma / GED Required at time of hire
1-year - Medical assistant
1-year experience with third party payors, and computer experience for imputing data and reviewing

Preferred

Medical Terminology Certificate preferred - at time of hire
2– 4 years clerical/customer service experience, ideally in a health care related industry

Company

UF Health Jacksonville

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UF Health Jacksonville is an academic health center that provides health professional and clinical research education.

Funding

Current Stage
Late Stage
Total Funding
$3.7M
2022-04-26Grant· $3.7M

Leadership Team

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Patrick L. Green, FACHE
Chief Executive Officer
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Greg Miller
Executive Vice President, Chief Operating Officer
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Company data provided by crunchbase