On Point Holdings · 4 months ago
Engineer II – Field Service Engineer (OpEx Service, LLC)
Hybrid (Milwaukee, Wisconsin, US)
Full-time
Hybrid
Mid Level
$75K/yr - $85K/yr
3+ years expOn Point Holdings, LLC is a values-driven management firm guiding specialized businesses in various industries. They are seeking a mid-level Field Service Engineer responsible for installing, commissioning, troubleshooting, and maintaining CNC machinery and automation systems, while providing technical expertise to maximize customer uptime.
Machinery
No H1B
Responsibilities
Represent OpEx and manufacturer partners with professionalism and integrity
Install, commission, test, troubleshoot, and repair CNC machine tools and automation systems
Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and control system issues
Interpret and apply technical drawings, schematics, and manuals
Provide customer training and operational guidance on CNC machinery
Maintain accurate service records, parts usage, and documentation
Collaborate and communicate effectively with customers, internal teams, and supervisors
Recommend system improvements based on technical evaluations
Travel frequently to customer sites (air and ground transportation)
Qualification
Required
Associate degree in Engineering Technology, Mechatronics, or related field (or equivalent experience)
3–5 years of experience in field service, CNC machinery, or industrial automation
Proficiency in diagnosing and repairing electrical, mechanical, hydraulic, pneumatic, and industrial network systems (EtherCAT, Ethernet)
Familiarity with servo motors, I/O modules, PLCs (Allen Bradley preferred), and control logic systems
Ability to read and interpret blueprints, schematics, and precision technical diagrams
Strong customer service and communication skills; comfortable in independent, customer-facing roles
Valid driver's license; ability and willingness to travel extensively (up to 75%+ nationwide, Monday–Friday)
Must be legally authorized to work in the United States without sponsorship now or in the future
Positive attitude, professionalism, and accountability in all interactions
Must maintain a clean driving record
Ability to lift up to 40 lbs. and work safely in industrial environments
Comfortable working remotely (home office) while maintaining communication with internal teams
Flexibility to attend trade shows, customer events, dealer trainings, and work across time zones
Occasional overnight or weekend travel may be required
Preferred
Familiarity with CRM or pipeline tools (e.g., Salesforce, HubSpot) is a plus
Company
On Point Holdings
Welcome to On Point Holdings, a dynamic umbrella organization overseeing a diverse portfolio of industry-leading enterprises dedicated to excellence, integrity, responsiveness and growth.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase