Senior Director, Member Insights jobs in United States
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The Health Management Academy · 4 months ago

Senior Director, Member Insights

The Health Management Academy (THMA) is dedicated to addressing significant challenges and opportunities in the healthcare industry by connecting health system leaders and innovators. The Senior Director, Member Insights will lead strategic research and market analysis, guiding projects from conception to completion while advising on strategic priorities and facilitating discussions with members.

Association
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Project leadership, design, and management
Lead the execution of multiple deliverables simultaneously with varying levels of complexity
Develop and apply knowledge related to healthcare organization, operations, finances, and care delivery based on the strategic priorities of large health systems and healthcare companies
Manage and develop Associates and Analysts and Senior Analysts
Apply primary and secondary research skills, including hypothesis generation, root cause analysis, inductive and deductive reasoning
Ability to formulate and defend original points of view
Synthesis of complex ideas into actionable insights for our members
Creation of client deliverables using persuasive writing and graphics/visuals to communicate ideas and information
Build qualitative and qualitative survey instruments; conduct rigorous analysis
Relationship management, both internal and external
Effective presenter and discussion-based facilitator for both small and large audiences

Qualification

Healthcare organization knowledgeResearchAnalysisProject managementRelationship managementPersuasive writingCreative mindsetAttention to detailCommunicationCustomer-focused

Required

Bachelor's Degree
7+ years of relevant experience in a graduate research, business research, or health policy setting
Strong project management experience: plan, organize, and manage multiple, complex projects simultaneously with limited supervision or direction
Proven ability at cultivating member relationships and identifying key areas of improvement or new topics in healthcare to optimize overall business success
Demonstrated quantitative and qualitative skills researching and analyzing healthcare issues; ability to synthesize and summarize large amounts of information and to focus quickly on the essence of an issue
Interest in the business/commercial aspect of healthcare
Articulate and professional; excellent customer and client service skills
Creative & strategic mindset
Process oriented
Innovative approach to solutions
Attention to detail
Ability to influence others at senior levels
Collaborative
Customer-focused
Ability to work independently and as a team member
Self-directed and resourceful
Excellent communication and client facing skills
Excellent organizational skills

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Cell phone and commuter reimbursements
Generous paid time off
Paid parental leave
Learning and development programs
Coaching for working parents and caregivers
Free therapy and professional coaching sessions
One-on-one financial coaching
Free legal support services

Company

The Health Management Academy

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We power our community to drive health forward.

H1B Sponsorship

The Health Management Academy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (19)
2023 (28)
2022 (31)
2021 (12)
2020 (5)

Funding

Current Stage
Growth Stage

Leadership Team

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Jonathan Cronin
Chief Financial Officer
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Aisha Sylvain
Managing Director, Industry Partnerships
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Company data provided by crunchbase