Rx.Health (Commure Engage) ยท 1 month ago
Senior Implementation Consultant
Mountain View, CA
Full-time
Onsite
Senior Level
$120K/yr - $160K/yr
6+ years expCommure is a company focused on simplifying healthcare through innovative AI solutions. The Senior Implementation Consultant will play a crucial role in the Operations team, ensuring efficient client onboarding and driving business metrics in the Revenue Cycle Management domain.
Health CareHealth InsuranceHospitalLife Science
Responsibilities
Ensure the efficient and timely execution of all essential aspects of client onboarding, from project initiation to launch
Engage in cross-functional collaboration with key internal stakeholders, including our Launcher, Account Management, Product, Engineering, and other Operations teams, to provide an exceptional experience for every customer
Contribute to designing and implementing systems and processes that facilitate scalability and efficiency
Breakdown hairy, challenging business problems
Own execution and outcomes
Oversee the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics
Drive operational metrics (process throughput, defect rate, etc.)
Understand the business in-and-out to be proactive about solving emerging problems
40-50% travel required
Qualification
Required
6+ years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
Comfortable working with data and proficiency in SQL + Excel
Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
Project Confidence: You are humbly confident and can lead a client meeting and discuss difficult subjects while projecting confidence and trust
Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
Commitment to delivering customer value by thoroughly understanding clients' use cases and aligning them with Commure + Athelas' best practices
Experience working cross-functionally with sales, operations, and engineering teams to address clients' needs and support company objectives
Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
Preferred
SQL a big PLUS or robust analytical experience (ex. finance, consulting, etc)
Proficient in Retool, Google Suite is a plus
Experience in the RCM (Revenue Cycle Management) space is a bonus
Company
Rx.Health (Commure Engage)
๐๐โ๐ซ๐ ๐๐ฑ๐๐ข๐ญ๐๐ ๐ญ๐จ ๐ฌ๐ก๐๐ซ๐ ๐ญ๐ก๐๐ญ ๐๐ฑ.๐๐๐๐ฅ๐ญ๐ก ๐ข๐ฌ ๐ง๐จ๐ฐ ๐ฉ๐๐ซ๐ญ ๐จ๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ซ๐ ๐๐ง๐ ๐๐ ๐, ๐๐ฑ๐ฉ๐๐ง๐๐ข๐ง๐ ๐จ๐ฎ๐ซ ๐๐๐ฉ๐๐๐ข๐ฅ๐ข๐ญ๐ข๐๐ฌ ๐๐ง๐ ๐ซ๐๐๐๐ก!! After impacting over 30 million lives across leading health systems and supporting more than 60 million members through UnitedHealthcare, our team and resources have grown significantly to better serve providers, payers, and patients worldwide.
11-50 employees
H1B Sponsorship
Rx.Health (Commure Engage) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)
Funding
Current Stage
Early StageTotal Funding
$2.25M2023-10-31Acquired
2018-09-05Seedยท $2.25M
Leadership Team
Sarthak Kakkar
CTO
Gaurav Narang, PhD
Chief Operating Officer
Company data provided by crunchbase