Apply on Employer Site

LMI · 4 months ago

Senior ServiceNow Implementation Specialist with App Engine and SPM

United States

Full-time

Remote

Senior Level, Lead/Staff

$110K/yr - $189K/yr

10+ years exp

LMI is a digital solutions provider focused on enhancing government impact through innovation and technology. They are seeking a Senior ServiceNow Implementation Specialist to deliver full implementation life cycle expertise, conduct process engineering workshops, and coordinate with client stakeholders to implement ServiceNow requirements.

AnalyticsConsultingInformation TechnologyLogisticsManagement ConsultingProfessional Services

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Deliver full implementation life cycle expertise to support the deployment of ServiceNow modules into complex client environments

Conduct Process Engineering workshops to support discovery and requirement refinement prior to the start of integration activities

Develop a strong understanding of the customer’s ServiceNow requirements and related business needs/outcomes

Work with Agile teams and methodologies in a virtual environment

Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow

Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform

Deliver in-progress and final capability demonstrations of ServiceNow implementation to client stakeholders

Implement configurations and customizations for multiple customers

Architect and manage ServiceNow integrations across complex systems and data sources

Create and manage business rules, UI actions, workflows, reports, dashboards, user portals and workspaces

Qualification

ServiceNow implementationApp EngineSPMHR Service DeliveryIntegrated Risk ManagementServiceNow certificationsRequirements analysisAgile methodologiesCritical thinking

Required

Active Secret Clearance - note that only US Citizens can obtain a clearance

Undergraduate degree required. Degree in engineering, finance, economics, operations research, mathematics, or a related discipline preferred

This position requires ten (10) or more years' work experience

Five (5) or more years' experience in the administration, configuration, or implementation of the ServiceNow platform or applications

Demonstrated experience with App Engine and SPM

Specific demonstrated experience in HR Service Delivery (HRSD), Integrated Risk Management (IRM), and/or Application Engine required. Application MUST possesses certifications

Demonstrated experience implementing ServiceNow modules to clients in the US Federal Government, ideally within the Department of Defense

Some travel may be required within CONUS only