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Pratum Companies · 4 months ago

Residential Apartment Maintenance Supervisor

Falls Church, VA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Pratum Companies is a growing organization focused on providing superior management services. They are seeking a Residential Apartment Maintenance Supervisor to manage maintenance-related repairs, oversee the make ready process, and ensure compliance with housing requirements while leading a maintenance team.

Business DevelopmentInnovation ManagementProperty ManagementService Industry

Responsibilities

Work with the on-site team in managing all maintenance-related repairs and upkeep of the property

Manage the make ready process to ensure apartments are prepared for move-in in a timely fashion

Initiate, perform & oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance

Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work

Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process

Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list

Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas

Direct the Preventative Maintenance program, ensure timely completion and thorough documentation

Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property

Create and motivate a team that focuses on customer service and curb appeal on a daily basis

Manage and control payroll and overtime

Other duties as assigned

Qualification

HVAC certificationResidential building systemsPreventative MaintenanceLead paint certificationCAMTICAMTIIMicrosoft ExcelMicrosoft WordCustomer service ethicCommunication skillsInterpersonal skillsProject management

Required

HVAC and/or CFC certifications required (or other applicable designations)

Candidates must be detail oriented and hard working

Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans

Professional building system licenses are preferred and may be required based on the building type of the assigned property

Lead paint certifications (as necessary)

Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches

Excellent communication skills, including writing, proof reading skills, and speaking

Ability to manage multiple projects and work assignments from a variety of staff and volunteers

Excellent interpersonal skills in person and by phone and email, with high professionalism

Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude

Ability to accomplish innovative projects with little supervision

Fantastic customer service ethic and high expectations for quality

Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis

The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions

A minimum of five (5) years' experience in residential property management or a related field is required

The position requires the ability to work any of the seven days of the week, 52 weeks of the year

The position requires the ability to serve on-call, as scheduled or as necessary

You must also be able to attend certain resident events that are held after hours

Minimum of basic knowledge of computers

Ability to use Outlook and OneSite

Intermediate knowledge of MS Word and Excel

Minimum of basic Internet knowledge

Must be capable of physically accessing all exterior and interior parts of the property and amenities

Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance