RecruitTalent · 4 months ago
Senior ServiceNow Business Analyst
Washington, DC
Full-time
Onsite
Senior Level
5+ years expRecruitTalent, LLC. is seeking a Senior ServiceNow Business Analyst to enhance their business processes and stakeholder relationships. The role involves gathering and analyzing requirements, facilitating business process reviews, and ensuring that solutions align with business needs.
Information Technology & Services
Responsibilities
Gather critical information from meetings with various stakeholders and producing useful reports
Document the results of business process reviews, develop, and communicate optimization strategies to team members and management
Effectively conduct meetings and presentations to share ideas and findings
Work closely with business clients, technical staff, and management
Ensure solutions meet business needs and requirements
Represents project stakeholders throughout planning, development, and release processes
Owns the relationship with project stakeholders to identify, model, and document business, process, and data requirements
Works with Platform Support Team to develop release estimates
Supports Platform Support Team in understanding business and test requirements
Translates technical complexities to project stakeholders, ensuring understanding of design decisions
Qualification
Required
At least five years of experience performing the functions associated with this labor category
Experience with software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall
Strong technical foundation and knowledge of the ServiceNow platform
Proficient analysis skill and capability to identify downstream implications
Exceptional communication skills
The ability to develop and forge strong relationships and build consensus among competing stakeholders
Experience leading and facilitating business process review efforts, including evaluating business processes, anticipating requirements, and uncovering areas for improvement
Excellent planning, organizational, and time management skills
Exceptional requirements elicitation and facilitation skills
Exceptional analytical and conceptual thinking skills
In-depth understanding of requirements traceability
Gather critical information from meetings with various stakeholders and producing useful reports
Document the results of business process reviews, develop, and communicate optimization strategies to team members and management
Effectively conduct meetings and presentations to share ideas and findings
Work closely with business clients, technical staff, and management
Ensure solutions meet business needs and requirements
Represents project stakeholders throughout planning, development, and release processes
Owns the relationship with project stakeholders to identify, model, and document business, process, and data requirements
Works with Platform Support Team to develop release estimates
Supports Platform Support Team in understanding business and test requirements
Translates technical complexities to project stakeholders, ensuring understanding of design decisions
Company
RecruitTalent
RecruitTalent has earned its reputation by successfully delivering upon our client aspirations by inspiring skilled professionals ready to advance their careers and transgress the boundaries.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Muneer Baig
Chief Executive Officer
Company data provided by crunchbase