The Good Seed · 4 months ago
Program Manager, LCSW
Long Beach, California, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expThe Good Seed CDC is a mission-based organization dedicated to helping individuals and families overcome homelessness and systemic barriers through access to healthcare, housing, and supportive services. The ECM Lead Case Manager will lead community outreach, determine eligibility, and coordinate care for clients enrolled in the Enhanced Care Management (ECM) program, ensuring client-centered care plans align with participants’ strengths and needs.
CommunitiesHomeless ShelterNon Profit
Responsibilities
Conduct outreach and enrollment for ECM-eligible individuals
Complete risk assessments and develop patient-centered care plans
Oversee implementation and updates of care plans, reviewed quarterly at minimum
Educate patients on self-management or coordinate caregiver involvement
Apply motivational interviewing and trauma-informed care approaches
Coordinate with hospitals and providers during care transitions and discharges
Facilitate access to services like housing, transportation, and benefits
Maintain at least one in-person client contact per month
Accompany clients to appointments, as needed
Document all services and encounters in the Electronic Health Record (EHR)
Participate in interdisciplinary case conferences and internal reporting
Maintain flexibility to meet clients in their preferred location
Perform other duties as assigned
Qualification
Required
High School Diploma required; Bachelor's in Social Services preferred
2–3 years of experience in community health or social service settings
Bilingual required: English and Spanish or Armenian
Proficient in Microsoft Office; experience with EHR systems preferred
Valid driver's license and access to a reliable vehicle
Excellent communication, critical thinking, and organizational skills
Ability to work independently and within a multidisciplinary team
Strong cultural competency and crisis resolution skills
Preferred
2–3 years of case management or care coordination experience preferred
Benefits
Paid vacation and sick leave
Paid holidays
Competitive health, dental, and vision insurance
403(b) Retirement Plan
Company
The Good Seed
The Good Seed is an organization that offers support, guidance, and care to homeless youth.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Trang Vu
Talent Acquisition Partner
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