Burlington Stores, Inc. · 6 hours ago
Shortage Control Lead - Full-Time
Mission Viejo, CA
Full-time
Onsite
Mid Level
$17.90/hr - $17.90/hrBurlington Stores, Inc. is one of the largest off-price retail stores in the nation, seeking a Shortage Control Lead to mitigate theft and fraud. This role involves engaging with customers and associates, training Shortage Control Associates, and implementing store shortage reduction programs.
ApparelE-CommerceRetail
Responsibilities
Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
Role-model behaviors that demonstrate that safety is a top priority
Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity
Qualification
Required
Ability to work a flexible schedule; including nights, weekends, and holidays as required
Strong attention to detail
Ability to multi-task
Strong communication skills
Ability to engage positively with customers and associates
Knowledge of top shortage areas and support programs designed to identify and reduce theft
Ability to gather and document indicators of external theft
Experience in supporting internal controls and operational oversight
Experience in conducting store audits
Ability to provide leadership in onboarding and ongoing support of associate training
Ability to assist in the preparation and execution of the semi-annual inventory process
Ability to manage stressful situations and address unsafe practices
Preferred
Experience in retail or loss prevention
Experience in training and development of associates
Experience in networking with local law enforcement
Experience in promoting Asset Protection programs
Benefits
Medical, dental, and vision coverage including life and disability insurance
Up to 12 days of paid time off annually
Up to 8 paid holidays
Paid sick time in accordance with applicable law
401(k) plan
Company
Burlington Stores, Inc.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
Founded in 1972
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-10-07IPO
2006-01-18Acquired
Leadership Team
Travis Marquette
President, Chief Operating Officer
Durand Guion
Senior Vice President, Fashion
Recent News
San Bernardino Sun
2025-12-29
Home Textiles Today
2025-12-01
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