Mount Sinai Health System · 5 months ago
Director of RCM EPIC Optimization Patient Financial Services -Corporate 42nd Street- Full-Time-Days (Hybrid)
New York, NY
Full-time
Hybrid
Director/Executive
$127K/yr - $191K/yr
7+ years expMount Sinai Health System is a leading academic medical institution committed to transforming healthcare. They are seeking a Director of RCM EPIC Optimization to enhance automation, workflow, and financial performance within the Revenue Cycle Management functions, collaborating with various stakeholders to implement strategic initiatives.
Health CareHospitalMedical
Responsibilities
Develop and execute the EPIC optimization roadmap for Revenue Cycle functions, aligning with Mount Sinai’s strategic objectives and regulatory requirements
Lead the design, testing, and implementation of workflow improvements, automation tools, and new RCM capabilities within EPIC
Champion the adoption of EPIC functionality, ensuring end-user proficiency and maximizing system capabilities for front, middle, and back-end revenue cycle operations
Identify automation opportunities across registration, coding, billing, denial management, and patient collections to reduce manual work and improve accuracy
Partner with IT, vendors, and internal teams to develop and deploy AI-driven and robotic process automation (RPA) solutions within EPIC and related applications
Evaluate emerging EPIC features and revenue cycle technologies to recommend strategic adoption and integration
Identify bottlenecks and implement rapid-cycle improvements
Conduct current-state workflow assessments and implement standardized best practices across all RCM functions
Establish KPIs, dashboards, and analytics tools to monitor performance, identify bottlenecks, and guide continuous improvement
Collaborate with revenue cycle leadership to ensure optimized processes deliver measurable improvements in cost-to-collect, clean claim rates, denial reduction, and cash acceleration
Assess and redesign current-state workflows for maximum efficiency and compliance
Establish and maintain standardized processes across all revenue cycle operations
Act as the primary liaison between Revenue Cycle, MSHS IT (DTP), and operational leaders to ensure alignment of priorities and system changes
Facilitate governance processes for EPIC change requests, prioritizing initiatives based on ROI and operational impact
Provide leadership, training, and guidance to staff and managers to foster a culture of optimization and innovation
Qualification
Required
Bachelor's degree in business administration, Healthcare Administration, Information Systems, or related field (master's degree preferred)
EPIC certification(s) in relevant RCM modules (e.g., Resolute Professional Billing, Hospital Billing, Claims, Contract Management) strongly preferred
Minimum 7–10 years of progressive experience in healthcare revenue cycle management, with at least 5 years in EPIC optimization or related EMR optimization leadership roles
Proven track record of leading automation and workflow redesign initiatives that improve RCM performance metrics
Strong knowledge of front, middle, and back-end revenue cycle processes and best practices
Experience with data analytics, KPI tracking, and business intelligence tools
Company
Mount Sinai Health System
Mount Sinai Health System delivers integrated medical care, research, and medical education through its network.
10001+ employees
H1B Sponsorship
Mount Sinai Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (26)
2022 (20)
2021 (6)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$41.9MKey Investors
National Institutes of HealthHearst Health Prize.Multiple Myeloma Research Foundation
2024-11-11Grant· $7M
2024-06-06Grant· $0.1M
2023-11-02Grant· $7M
Leadership Team
Vincent Tammaro
Executive Vice President and Chief Financial Officer
David Feinberg
Senior Vice President, Chief Marketing and Communications Officer
Recent News
Digital Journal
2026-01-08
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