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DSI · 4 months ago

Simulation Developer/Instructional Designer (Bilingual Preferred)

Richardson, TX

Full-time

Onsite

Entry, Mid Level

$60K/yr - $70K/yr

2+ years exp

DSI Systems Inc. is a family-owned company focused on delivering exceptional value through innovative training solutions. They are seeking a creative Simulation Developer/Instructional Designer to design immersive simulations that enhance training effectiveness and improve key performance metrics.

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Responsibilities

Design simulations using tools like Articulate Storyline and Rise

Build training that matches real call flows, tools, and customer issues

Work with stakeholders to fix gaps and improve performance

Use feedback and data to refine your content

Help roll out new training in our Learning Management System (LMS) and support users when needed

Qualification

Simulation designArticulate StorylineInstructional designLMS platformsBilingual (Spanish/English)Communicator

Required

2+ years in instructional design or call center training

Strong skills in simulation tools (Articulate, Captivate, etc.)

Comfortable working with LMS platforms (SCORM/xAPI experience is a plus)

Strong communicator who can break down complex processes

Able to travel 30-50% and work independently

Preferred

Spanish/English bilingual is a strong plus

Benefits

Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment - no extended waiting period!

401k Plan with employer matching

Paid vacation, personal/sick days, and bereavement time

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Advancement opportunities, we prefer to promote from within!