Deployment Specialist jobs in United States
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Light & Wonder · 1 hour ago

Deployment Specialist

Light & Wonder, through Grover Gaming, is known for its innovative and award-winning gaming experiences. The Deployment Specialist will coordinate and set up new stores and devices while collaborating with various teams to ensure timely operations.

GamificationGamingInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Primary focus is on new location, device setup, additions, replacements of machines and components
Actively participating in call queue (Round Robin and Zendesk Talk)
Fielding deployment calls and emails
Communicating the status of a setup, barriers and upon completion to sales members, field techs or distributors
Following and accurately checking deployment checklists
Ensuring all checklists are linked to Zendesk tickets and accurately completed
Updating checklists when necessary and documenting the changes for tracking purposes
Participating in call rotation from 7pm-8am Monday through Friday and alternating weekend on call
Actively engaged in training on software updates and new software
Attending customer and field tech training via phone, email or slack
Completing departmental tasking distributed by department leadership

Qualification

Device setupZendeskTraining participationCommunication skillsTeam collaboration

Benefits

Competitive pay and benefits
Opportunities for growth and advancement
Be part of a purpose-driven organization that gives back through charitable gaming

Company

Light & Wonder

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Light & Wonder engages in cross-platform games and entertainment.

H1B Sponsorship

Light & Wonder has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (15)
2023 (11)
2022 (2)

Funding

Current Stage
Public Company
Total Funding
$1B
2025-09-10Post Ipo Debt· $1B
1984-08-31IPO

Leadership Team

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Oliver Chow
EVP, Chief Financial Officer and Treasurer
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Kevin Kealy
Chief Information Security Officer
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Company data provided by crunchbase