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SafetyCulture · 2 weeks ago

Solutions Architect - Presales

Austin, TX

Full-time

Hybrid

Mid, Senior Level

SafetyCulture is a global tech company focused on improving the lives of workers across various industries. The role of Technical Architect (Pre-Sales) involves collaborating with sales and product teams to design solutions that integrate the SafetyCulture platform into enterprise ecosystems, ensuring customers can maximize the platform's value.

AppsPublic SafetySaaSSoftware

Responsibilities

Design and guide technical strategies to connect the SafetyCulture platform with customer systems across identity (SSO, SCIM), integrations (API, middleware, third-party apps), and data/reporting layers

Advise customers on best practices for identity integration, including SSO, SCIM, and role-based access

Ensure customers can extract value from SafetyCulture’s data—connecting it to their BI tools and internal reporting infrastructure

Collaborate with Sales, Product and other internal teams to scope technical solutions during the deal cycle

Work closely with Services Partners to extend SafetyCulture implementations — building repeatable frameworks they can use to deliver faster and better outcomes

Be a trusted advisor and serve as an internal Subject matter expert on enterprise architecture concerns, helping shape our roadmap and service offerings accordingly

Qualification

Cloud technologiesIdentity standardsIntegration frameworksAnalytics & ReportingSQL skillsCustomer engagementTechnical communicationCross-functional collaboration

Required

Experience in a customer facing technical role, such as a Pre-sales Technical Architect, Solutions Architect, or similar role in a SaaS or enterprise software company

Experience in cloud technologies (Azure, Google Cloud, AWS) and SQL skills, with a focus on building data pipelines

Solid understanding of both relational and non-relational databases is also necessary

Knowledge of identity standards (OAuth2, SAML, SCIM), integration frameworks (REST APIs, iPaaS platforms), and analytics/reporting environments (Power BI, Tableau, Snowflake, etc.)

Strong customer and partner engagement skills, including the ability to communicate fluently with IT technical teams, business stakeholders, and manage relationships with enterprise-level or senior C-level executives by simplifying complex technical concepts

Ability to work across functions, from Sales to Product to Services

Experience supporting pre-sales and services delivery cycles