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City Colleges of Chicago · 4 months ago

Harold Washington College Federal Work Study Student- Financial Aid Student Representative

Chicago, Illinois

Internship

Onsite

Intern

City Colleges of Chicago (CCC) is the largest community college system in Illinois, providing over 70,000 students access to affordable education. The Federal Work Study Program offers students part-time employment to assist with financial needs while gaining experience in their fields of study. Students will assist in various office functions, including greeting visitors and handling inquiries.

AlumniCommunitiesE-LearningEducationHigher Education

Responsibilities

Under the direction of the assigned supervisor, Students will assist at reception desk, greeting students, faculty, and staff entering the office

Be present in Greeting Center and guide students with directions

Assist staff in the day-to-day functions of the office

Answer inquires via email, phone, and Zoom

Creates student files and assists with documentation of services

Handles confidential student information in adherence with FERPA guidelines

Adheres to the City Colleges of Chicago Customer Service Excellence Standards

Flexible Hours Monday-Friday

Knowledge of Excel, completion of FAFSA Application, and great customer service

Qualification

Customer serviceExcelFAFSA applicationConfidentialityCommunication skills

Required

Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States

Applicants must be actively attending one of the City Colleges of Chicago

Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes

Applicants must be pursuing an approved educational credential, degree, or certificate

Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)

Applicants must be in 'good standing' – no City Colleges of Chicago academic restrictions

Applicants must not be current Full or Part-time employees of the City Colleges of Chicago

High School Diploma required or actively pursuing a GED at the City Colleges of Chicago

Must be enrolled in a minimum of 6 semester hour pre-credit of credit classes

Must be a part of the Students Financial Aid Program and approved for Federal Work Study

Must successfully pass CCC hiring process (Including criminal background check & drug screening if 'sensitive' responsibilities are in the job description)

Promotes a positive role model and favorable public image as City Colleges of Chicago representative

Adheres to the City Colleges of Chicago Customer Services Excellence Standards