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DEUTZ Corporation · 1 day ago

Service Sales Manager

California, United States

Full-time

Onsite

Mid Level

3+ years exp

DEUTZ Corporation is a leading manufacturer of innovative drive systems. The Service Sales Manager is responsible for increasing parts sales with existing accounts and prospecting for new accounts, while ensuring exceptional customer service and satisfaction.

Machinery

Responsibilities

Communicate parts orders and delivery instructions to counter people while coordinating with the service department on service work

Actively identify and develop new customer contacts to expand market share

Assist customers in solving problems and providing technical support

Act as a liaison between the customer and the company to ensure that the customer’s needs are adequately met

Keep abreast of new products, competition, and pricing trends

Coordinate relationships with New and Used Equipment prospects

Promote the sale of parts and accessories and act as an advisor to wholesale or retail customers

In conjunction with Credit management, establishes payment methods for service and wholesale parts

Facilitate the set-up of a DEUTZ account with new customers to simplify doing business together

Follow up on and confirm customer requirements and orders to ensure satisfaction

Review special orders and pricing with the manager for approvals

Deliver orders and pick up returns from customers, as needed

Effectively and efficiently manage required reports and paperwork (budgets, travel, CRM, call reports, expense reports, timesheets, etc.)

Focus on promoting DEUTZ service, including Xchange engine and parts sales

Perform other duties to meet business needs

Qualification

Outside sales experiencePartsServices salesCustomer service skillsTechnical supportMicrosoft OfficeData analysisCommunication skillsTime managementOrganizational skillsSelf-starter

Required

Must possess a valid driver's license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines

Basic knowledge of Microsoft Office (Work and Excel)

High School Graduate or G.E.D

3+ years of recent/relevant experience with outside sales

3+ years' experience in sales of parts and services in the engine industry