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NEOGOV · 4 months ago

Temporary - Program Assistant - Financial Aid

Ukiah, CA

Full-time

Onsite

Entry Level

$20.34/hr - $20.34/hr

2+ years exp

Mendocino-Lake Community College District is currently accepting applications for a temporary Program Assistant - Financial Aid position within their Financial Aid department. The role involves coordinating program activities, assisting with budgetary transactions, providing customer service, and supporting data entry and reporting tasks.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Coordinates with program manager to develop project management plans based on departmental goals and project requirements

Assists with dissemination of program information and/or support services

Assist with budgetary transactions; such as purchase orders, requisitions, PAFs, budget transfers, etc

Engages in customer service activities, such as greeting students and/or community members

Provides administrative support; such as filing, records retention projects, managing mail flow, etc

Works with the manager to organize events as necessary

Assists the manager in maintaining a positive and healthy environment for stakeholders

Supports and assists with data entry and/or reporting

Assists with special projects; including but not limited to: audits, promotional events, presentation development

Additional duties as required

Assist students at the front counter via phone and email

Respond to Financial Aid inquiry tickets

Assistant student with Financial Aid applications

Scan and process documents

Qualification

Administrative supportCustomer serviceData entryBudgetary transactionsSensitivity to diversityVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsTeamwork

Required

Must meet Human Resources guidelines for qualified hiring; including by not limited to a Live Scan background check and completion of TB test

Must have at least two years of experience in an administrative/office environment

High School Diploma / GED Equivalent, AA Preferred

Knowledge of program and/or department processes

Knowledge of verbal and written communication skills

Knowledge of interpersonal skills using tact, patience, and courtesy

Knowledge of fiscal practices

Knowledge of correct usage of grammar, spelling, punctuation, vocabulary

Knowledge of administrative/programmatic best practices

Knowledge of computer and software applications

Ability to demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural and ethnic backgrounds of stakeholders

Ability to follow verbal and written directions

Ability to follow through on assigned task

Ability to operate independently and in groups

Ability to conduct self in a professional manner

Ability to abide by District policies and procedures

Ability to lift up to 25 pounds

Physical demands include sitting, reaching, bending, walking, standing for long periods, and light lifting (up to 25 lbs). Repetitive motion based on computer/filing practices use may be required