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Block · 4 months ago

Principal Content Designer

New York, NY, United States of America

Full-time

Onsite

Lead/Staff

$208K/yr - $312K/yr

10+ years exp

Block is a technology company focused on increasing access to the global economy through its various brands, including Square. They are seeking a Principal Content Designer to enhance the seller experience by developing UX and content strategies, collaborating with cross-functional teams, and mentoring peers within the content design team.

Financial Services

H1B Sponsor Likely

Responsibilities

Work alongside other content designers, product designers, researchers, product managers, analysts, and engineers to understand customer needs, define requirements, drive alignment, and align on business goals

Develop a UX and content strategy point of view and craft clear and compelling narratives to illustrate proposed solutions and influence the product development process from ideation to launch

Find intuitive and elegant content solutions, crafting experiences that resonates with our existing and growing audience and provides measurable value to the business

Leverage AI tools to design, automate and scale processes across the team

Seek feedback on your work, build consensus among your team, and bring stakeholders along with your recommendations

Get to know the Square brand and work with content designers and copywriters to keep refining our voice and building out our style guide

Set a high bar for writing quality and lead efforts to evangelize and update our style guide

Be responsible for scope beyond UX experiences: you'll help craft organization and company-wide strategies and approaches that bring Square closer to achieving its mission

Qualification

Content DesignUX WritingProduct Content StrategyAI Tools FamiliarityWriting/Editing SkillsDesign ThinkingStakeholder ManagementConsumer Insights ApplicationMentoring Skills

Required

10+ years of experience as a Content Designer, UX writing, product content strategy, or whatever you happen to call it

Exceptional writing/editing skills and passion for the craft, plus strong design/systems thinking and product strategy chops

Experience working with company leadership and presenting to executives

The ability to apply consumer insights and metrics to inform design decisions and influence company-wide strategy

Built foundational frameworks, guidelines, and content systems

Have familiarity with and curiosity in using AI tools to influence strategy, scale processes and assist with execution

Please include a portfolio of your work in order to be considered

Benefits

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Company

Block

Glassdoor3.9

Block is one company built from many blocks, all united by the same purpose of economic empowerment.

Founded in 1990

Oakland, California, US

10001+ employees

https://block.xyz/

H1B Sponsorship

Block has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (257)

2024 (253)

2023 (260)

2022 (297)