Principal Product Manager- Tech, IT Services (ITS) jobs in United States
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Amazon · 7 hours ago

Principal Product Manager- Tech, IT Services (ITS)

positionSeattle, WA
timeFull-time
remoteOnsite
seniorityLead/Staff
money$162K/yr - $280K/yr
date10+ years exp

Amazon is seeking an experienced, impactful Senior IT leader to join their IT Services Leadership team. The role focuses on driving global strategic initiatives and product development leveraging emerging AI technologies to enhance IT support for Amazonians.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
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H1B Sponsor Likelynote

Responsibilities

Lead development and implementation of IT Service EUC support mechanisms and product strategies, leveraging AI to transform IT Service Delivery; the role requires working closely with IT Support Engineering teams (Virtual and Field), AI and Tooling Technical Product and Engineering Managers, and Program management teams
Leadership in the end-to-end service delivery and supporting product development lifecycle, from conception through launch and post-launch optimization
Develop and maintain service/ product roadmaps aligned with business objectives and customer needs
Lead and collaborate with cross-functional teams in transformation and change
Navigate complex global organizational dynamics
Define and analyze metrics that inform the success of future services and products associated for IT Support
Keep abreast of and access IT Service industry trends, identifying future opportunities for support, product innovation and improvement for IT Support
Manage dependencies across teams and drive execution of technical initiatives enhancing IT service delivery effectiveness
Champion the adoption of emerging technologies for service delivery applications, particularly in AI

Qualification

Product managementTechnical product managementAI technologiesBusiness analysisProject management methodologiesProcess improvementEnd-to-end product deliveryCross-functional collaboration

Required

Bachelor's degree
10+ years of end to end product delivery experience
10+ years of product or program management, product marketing, business development or technology experience
10+ years of technical product or program management experience
Experience with feature delivery and tradeoffs of a product

Preferred

Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement

Benefits

Equity
Sign-on payments
Full range of medical, financial, and/or other benefits

Company

Amazon

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Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
dateFounded in 1994
location
Seattle, Washington, USA
people-size10001+ employees
web-link
https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase