NEOGOV · 5 months ago
Administrative Services Supervisor
Appleton, WI
Full-time
Onsite
Mid, Senior Level
$65K/yr - $65K/yr
5+ years expNEOGOV is seeking an Administrative Services Supervisor to join Outagamie County. The role involves supervising support staff, developing office policies, and analyzing productivity while acting as a liaison within the department and other agencies.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Supervises, hires, trains, and evaluates support staff; coordinates, plans, prioritizes, assigns, and reviews system support work; instructs and advises support staff on policy and procedures; conducts performance reviews
Responsible for development and improvement of office systems
Analyzes productivity and problem areas and provides solutions
Conducts staff meetings with support staff, offering suggestions and receiving staff input related to department performance
Acts as liaison within the department, with other county departments and other outside agencies including the general public
Participates in the development and implementation of departmental policies and procedures
Record discussions and actions at meetings, composes and distributes minutes and related items
Gathers statistical information, develops spreadsheets, enters data into databases, produces and runs reports as necessary
Performs bookkeeping functions such as preparing vouchers and journals, receipting payments, reconciling accounts, and processing payroll
Assists in the preparations of departmental budget
Orders office furniture. Performs ergonomic assessments
Disseminates State policies and Wisconsin Statutes as they relate to records management and ensures that proper retention schedules are followed
Prepares and revises documents, types or transcribes various correspondence and other documents from handwritten material or recorded voice dictation, copies and distributes documents
Monitors various computer systems and interfaces, edits errors, and verifies billing as needed
Serves as a subject matter expert or area lead on the development and creation of new internal computer programs and related rollouts
Completes special projects upon request
Maintains regular and predictable attendance, works overtime/extra hours as required
Performs other duties as assigned
Qualification
Required
Associate's degree with a minimum of five years of progressively responsible secretarial experience
Supervisory experience highly preferred and proficiency with computer and word-processing functions
Ability to operate a variety of office equipment including computer, calculator, photocopier, and scanners
Ability to assign, supervise, and review the work of the support staff, administrative assistants and records unit
Ability to make decisions regarding the selection, discipline, and discharge of employees
Ability to add, subtract, multiply, divide, calculate decimals and percentages, and make use of the principles of descriptive statistics
Ability to comprehend and interpret a variety of documents including various internal and external reports, policy and procedure manuals, letters and other correspondence
Ability to prepare a variety of documents including letters and other correspondence, statistical reports, etc
Ability to use and interpret division specific terminology
Ability to communicate effectively verbally and in writing, with inter-and intra-departmental staff members, clients, outside agency personnel, service providers, and the general public
Ability to determine priorities, plan and organize work schedules and meet deadlines and goals
Demonstrated proficiency with typing and proofing/editing functions
Benefits
Comprehensive benefits package which includes being a part of the Wisconsin Retirement System!
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
Voluntary Short-Term Disability Insurance
Long-Term Disability Insurance
Wisconsin Retirement System
Flexible Spending Account Plan
Employee Assistance Program
Paid Time Off
Deferred Compensation
Employee and Family Clinic
Pet Insurance
Continuing Education
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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