OpenTable · 54 minutes ago
General Manager - US Major Markets
New York, NY
Full-time
Hybrid
Director/Executive
$205K/yr - $220K/yr
10+ years expOpenTable is an industry leader with a passion for helping restaurants thrive, seeking a Sr. Director, Restaurant Sales & Services for US Major Markets. This role is responsible for the growth and development of OpenTable's restaurant network, focusing on new business acquisition, account retention, and revenue growth while leading and inspiring a large team.
HospitalityInternetReservationsRestaurants
Responsibilities
Grow revenue through new sales acquisition, installation, and retention of assigned accounts
Provide leadership and vision for the dispersed Sales and Restaurant Services team in the regions through a hybrid phone/field sales model
Direct management of District Managers / Directors who lead individual pre- and post-sales teams
Own and improve the sales process and customer experience from pre-sale to post-sale in specified territories. Examine and improve key business processes through tech / data innovation that drives scalable growth. Source, vet and build business cases to implement technologies that will improve our understanding of the restaurant landscape
Effectively handle performance across the team to hit goals for the regions and manage out poor performers
Define characteristics of top performers for the organization. Identify, recruit, hire and train the team to build and retain a group of highly motivated, bold, and top performing Account Executives, Account Managers, and Sales Leaders
Represent OpenTable as an industry leader and also to high value accounts as the final point of partner concern for resolution of conflicts, competitive threats, and changes to market strategy
Provide guidance and cross-departmental coordination as sales leadership voice with key department heads including Product, Brand & Performance Marketing, Finance & Operations, Support, and Business Development. Understanding of decision-making and KPIs in each of these departments are key
Design, drive and present compelling strategic plans by developing goals, objectives and implementation plans. Run the regions as business units with P&L responsibility, with an understanding of top line and bottom line drivers
Actively participate in executive decisions related to the team by providing thoughtful analysis and input related to pricing strategies, prioritization and delivery of corporate initiatives
Qualification
Required
10+ years of relevant experience as a Sr. Director or Director, building and leading sales/business development teams or running business units
Experience at a fast paced/tech organization is required; restaurant industry experience is preferred
Deep understanding of the restaurant industry, customer trends and the ability to weave these into tactical plans
Experienced manager and key contributor who frequently overachieves on assigned goals with the ability to prioritize and focus a team
Deep experience with financial / sales modeling and forecasting
Demonstrated success with data-driven decision modeling, data analysis, data storytelling, problem solving and ability to execute
Consistent record of sales success in a similar Saas or start-up environment
Experience includes complex high-value sales to key accounts and/or National Accounts
Ability to multitask and prioritize in a fast paced, multifaceted work environment. Will lead multiple high-priority and time sensitive initiatives in parallel
Proven ability to lead a team with an entrepreneurial spirit, positive attitude, and passion for the business. Works with autonomy, needing little guidance
Good sense of humor while working in an unstructured, fast paced environment
High EQ and IQ
Excellent written and oral communication skills
Competitive, tenacious, and results-driven
College degree expected, an MBA is a preferred
Preferred
Experience at a fast paced/tech organization is required; restaurant industry experience is preferred
Preferred locations are New York City, Miami, Chicago, Atlanta, Los Angeles, or San Francisco but open to remote applicants in any US major city that are willing to travel
Benefits
Work from (almost) anywhere for up to 20 days per year
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Company
OpenTable
OpenTable operates as an online restaurant booking service that enables guests to discover and book tables. It is a sub-organization of Booking Holdings.
1001-5000 employees
H1B Sponsorship
OpenTable has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (13)
2023 (13)
2022 (20)
2021 (4)
2020 (35)
Funding
Current Stage
Public CompanyTotal Funding
$48MKey Investors
Impact Venture Partners
2014-06-13Acquired
2009-05-21IPO
2000-10-01Series C· $36M
Leadership Team
Ashley Tyra
Vice President of Product Management
Alex Woolf
iOS
Recent News
FOXNews.com
2025-12-29
2025-12-19
2025-12-18
Company data provided by crunchbase