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Silvus Technologies · 2 weeks ago

Sales Engineer - Public Safety - United States (REMOTE)

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $110K/yr

2+ years exp

Silvus Technologies is dedicated to connecting those who keep us safe through advanced Mobile Ad-hoc Network radios. The Sales Engineer – Public Safety will work closely with various teams to provide tailored solutions and participate in technical sales and support for Silvus' innovative radio and mesh networking solutions.

Information TechnologyRoboticsTelecommunicationsWired TelecommunicationsWireless

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc

Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies

Prepare and conduct product demonstrations for customer visits and equipment evaluations

Visit customer sites to provide technical support and deliver training

Troubleshoot failures and abnormal situations in the field

Collect and analyze field failures and abnormalities and provide feedback to the development team

Help the Design Engineers reproduce and troubleshoot problems

Participate in resource allocation and hardware maintenance to support different sales and business development activities

Help drive future product development

Travel requirements: 50% - frequent travel for meetings, events, and demonstrations

Qualification

Radio frequency instrumentsTCP/IP protocolWireless communication systemsLinuxC/C++ programmingTechnical supportCustomer trainingCommunication skillsOrganization skills

Required

Bachelor's degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position

Proficiency with radio frequency instruments such as signal generators and spectrum analyzers

Willingness to travel and work at customer sites

Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 12 months of hire

Must be a U.S. Citizen due to clients under U.S. government contracts

All employment is contingent upon the successful clearance of a background check