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OC Sports & Entertainment · 4 months ago

Manager, Traffic Control

Anaheim, CA

Full-time

Onsite

Mid Level

$80K/yr - $100K/yr

3+ years exp

OC Sports & Entertainment is focused on enriching the lives of the community through shared experiences and responsible actions. They are seeking a Manager, Traffic Control to oversee vehicular and pedestrian movement during events, develop traffic plans, and manage traffic control personnel while ensuring effective communication with various stakeholders.

Digital EntertainmentEventsMedia and Entertainment

Responsibilities

Develop and implement traffic control plans for event and non-event operations

Hire, train, and deploy both full and part-time Traffic Control team members

Programming and confirmation of signage throughout the District specific to traffic management is accurate depending on event configuration

Manage pre-event traffic planning, including calls and meetings with promoters and site walk-throughs

Establish an individualized, tailored traffic management plan and posture for each event

Determine the level of staffing required based on anticipated attendance, day of week, time of event, competing / conflicting events, and extraneous factors (e.g., road work)

Continuous communication with Parking management and Security management prior to, during, and following all events

Regular and ongoing interaction with Parking and Security management to identify areas of opportunity / improvement and to ensure preparedness for upcoming impactful dates / events the nature of the event, current intelligence, previous appearances at other venues, and expected attendance

Establish the deployment plan to include doors, screening, roam teams, supervisors, communications, and camera operators

Ensures adequate staffing is scheduled well in advance of scheduled events

Ensure any third-party contractor (if applicable) is made aware of staffing needs well in advance of the scheduled event

Deliver the overall traffic control briefing before event(s)

Ensure incidents are responded to and handled appropriately and that all required documentation is completed and submitted

Ensure relevant personnel (e.g., management personnel, Legal, Risk Management, etc.) are informed as needed following a qualifying incident

Work closely with the Event Managers On Duty, Premium Seating, and Guest Services to ensure a professional, safe, and enjoyable event

Collaborate with peers in the industry to evaluate and stay abreast of current trends, equipment, procedures, processes

Qualification

Traffic operations managementTraffic control planningParking technologies knowledgeProject planning skillsIncident documentationCooperative work environmentTechnical guidanceResearch best practicesEffective communication

Required

Minimum of 3 years of experience directly related to the duties and responsibilities as outlined

Advanced knowledge and understanding of concepts, principles, methods, techniques, and equipment related to vehicle and pedestrian traffic

Project planning, development, and implementation skills and/or background

Able to foster and maintain a cooperative work environment within a complex organizational structure

Knowledge and expertise to offer technical guidance to staff, guests, and visitors

Able to organize resources and establish priorities

Able to assemble facts and information following an incident or event

Able to write in a compelling, succinct, and informative manner

Able to conduct research into the best practices and innovative strategies within the field of venue and district security

Education - Bachelor's Degree

Experience Required - 3-5 Year's

Preferred

Experience managing traffic operations specifically preferred

A combination of higher education and/or experience directly related to the duties and responsibilities may be considered qualifying

Company

OC Sports & Entertainment

OC Sports & Entertainment is dedicated to building world class sports and entertainment experiences through groundbreaking technology and a dedication to community.

Anaheim, California, USA

51-200 employees