FIGS · 5 months ago
Part-Time Community Hub Associate
Los Angeles, CA
Part-time
Onsite
New Grad, Entry Level
$18/hr - $20/hrFIGS is a direct-to-consumer healthcare apparel brand seeking a Part-Time Community Hub Associate to enhance customer engagement and support store operations. The role involves providing excellent customer service, managing inventory, and executing embroidery operations while ensuring a seamless shopping experience.
ApparelConsumer GoodsFashionHealth CareRetail
Responsibilities
Greet and assist customers, offering product knowledge and guidance on FIGS’ styles, colors, and sizes to meet their needs
Share FIGS’ brand story and mission with visitors, fostering a connection with our healthcare-focused community
Support customer transactions including purchases, returns, and exchanges; assist with online orders placed in-store
Collaborate in planning and executing in-store events and initiatives to engage our customer community
Organize and maintain the sales floor to reflect FIGS’ standards, ensuring products are well-stocked and displayed beautifully
Manage back-of-house tasks such as receiving, inspecting, and organizing inventory, and ensure the stockroom is efficient and orderly
Assist with regular inventory counts, identify replenishment needs, and communicate these to the leadership team
Read, interpret, and complete embroidery orders accurately
Set up embroidery machines for each job, including design loading, thread selection, hooping, trimming, and packaging
Track and communicate order status with the retail team
Inspect merchandise against order specifications, perform adjustments or repairs as needed
Steam and prepare garments for customers
Perform minor machine repairs, cleaning, and oiling to ensure optimal operation
Keep the work area clean and organized
Adhere to store safety protocols and support a safe, secure environment for team members and customers
Report potential issues or inventory concerns to management
Qualification
Required
Previous retail and/or stockroom experience with a focus on customer service
Strong interpersonal skills and the ability to communicate effectively with customers and team members alike
Ability to unpack, organize, and lift inventory (5-50 lbs) and walk an average of 12,000 steps per shift
Basic computer skills, retail math knowledge
Action-oriented, detail-focused, and able to manage multiple tasks in a fast-paced environment
All employees are expected to be available to work 'Black Friday' and from the second week of December until the end of the holiday season
Knows how to have fun and boost positive vibes
Comfortable in a fast-paced, ever changing environment
Embodies FIGS brand ethos through and through
Preferred
Experience with POS systems (Shopify preferred)
Company
FIGS
FIGS is a health care apparel company focusing on the design, technical fabrications, and the comfort of scrubs for healthcare providers.
Founded in 2013
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$75MKey Investors
STORY3 Capital PartnersTulcoCampfire Capital
2021-06-11Post Ipo Equity
2021-06-11Post Ipo Debt
2021-05-27IPO
Leadership Team
Trina Spear
Co-Founder & CEO
Heather Hasson
Co-Founder/ Executive Chairman
Recent News
2026-01-16
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
2025-11-24
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