TRULAND Equipment · 4 months ago
Service Support Person (part time)
Coldwater, Ohio, United States
Full-time, Part-time
Onsite
New Grad, Entry LevelTRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio, committed to providing excellent customer service through skilled team members. The Service Support Person will assist with machine prep, configuration, deliveries, and maintain efficiencies within the dealership while ensuring quality support across service, sales, and parts departments.
AutomotiveRentalRetail
Responsibilities
Ongoing communication with all departments and understanding status and priority of workload
Line up, tag, and organize all incoming trade-in equipment on the lot and document needed work
Perform wash and detail on arriving and departing dealer stock inventory
Clean customer equipment of dirt and debris upon arrival prior to the unit leaving the lot
Maintain all wash bay equipment, including but not limited to accounting for supply of cleaning agents, pressure washer, and drainage system
Periodically inspect the lot for sales equipment status, looking for abnormal conditions such as no-starts, flat tires, etc., and report needed repairs to the Service Manager
Accountable for billable time and assigned work orders
Match machine and attachment/component serial numbers to correctly configure units for delivery
Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on-time submittal of information
Assist parts department in unloading trucks, delivering parts, and loading customer vehicles
May participate in Service Training programs required for the development of skills and knowledge
Operates and maintains vehicles, tools, and equipment required to perform job responsibilities
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Maintains current knowledge of John Deere and competitive products
Other appropriate responsibilities assigned by manager
Qualification
Required
High School diploma or equivalent experience
Valid driver's license is required
Driving record that meets Employer's insurance company requirements
Experience with basic computer functions
Experience working cooperatively in a team environment
Experience communicating effectively verbally and in writing
Must have an adequate toolset to perform job responsibilities
Ability to lift up to 75 pounds
Preferred
CDL (commercial driver's license)
Experience using Service ADVISOR™ or other computer-based diagnostic repair tools
Benefits
Health, dental, and vision insurance
401(k) plan with company contributions
Flexible Spending Account (FSA) & Health Savings Account (HSA)
Paid Time Off (PTO) and Paid Holidays
Company-paid short-term disability & long-term disability insurance
Life Insurance
Team member discounts
Access to additional voluntary insurance plans
Employee Assistance Program (AEP)
Company-provided uniforms
Company
TRULAND Equipment
TRULAND Equipment is a John Deere dealer that sells new and used equipment for residential, commercial, and agricultural applications.
Founded in 2023
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase