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F.N.B. Corporation · 5 months ago

Application Analyst 2 (M365 Power Platform)

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

6+ years exp

F.N.B. Corporation is a financial services company looking for an Application Analyst 2 to manage and maintain their Power Platform solutions. The role involves collaborating with business units, providing technical support, and optimizing application performance to meet business needs.

BankingFinanceFinancial Services

No H1B

Responsibilities

Manage and maintain the organization's Power Automate, PowerApps, and Copilot Studio solutions

Collaborate with business units to identify opportunities for automation and low-code solutions

Design, develop, and implement Power Platform solutions to meet business needs

Provide training and support to end-users on Power Platform tools and solutions

Ensure data integrity and security within Power Platform applications

Stay updated with the latest Power Platform features and best practices

Create and maintain documentation for Power Platform solutions and processes

Analyze and optimize existing Power Platform solutions for efficiency and scalability

Work closely with IT and other stakeholders to integrate solutions with other systems and applications

Provides technical and business support to several defined end user groups

Monitors system health, review logs and reports and escalates issues to vendors

Has technical proficiency with business requirements, application administration and performance and is skilled to work in all phases of hardware, software and application activities

Analyzes, implements, modifies and monitors application performance

Monitors and tunes server applications and performance

Recommends system requirements and objectives based on business needs and performance goals

Identifies, explains and resolves application performance issues

Implements installations and upgrades

Provides technical guidance for business implications of application performance

Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth

Requires good technology project management skills and the ability to communicate with line of business partners and Technology

Improves reliability and performance of business applications

Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases

Monitors and tunes system to achieve optimum performance and minimize or eliminate down time

Reviews data to solve capacity, limitations and performance issues

Reviews hardware and software audits for proactive approach

Exerts latitude in determining objectives of assignments

Acts independently on defined project tasks

Develops plans and receives direction from management

Acts a vendor liaison for assigned applications

Uses technical competencies in business requirements, application administration and performance

Works at a high level in all phases of hardware, software and application activities

Provides technical and business support to a defined end user group

Monitors system health, reviews logs and reports and escalates issues to vendors

Works independently or as part of a team to achieve results

Follows change control procedures and proposes and discusses application changes

Works with Technology, Project Management Office and lines of business partners and Technology partners to achieve lines of business goals and objectives

Works with vendors and external support personnel to resolve issues and improve performance

Collaborates with vendors to fully leverage the application platform to best advantage

Performs other related duties and projects as assigned

Qualification

Power PlatformPower AutomatePowerAppsApplication administrationTechnical supportCustomer serviceAnalytical skillsInterpersonal skillsOrganizational skillsDetail-oriented

Required

Associates degree

6 years of job-related experience

Excellent customer service skills

Ability to use general office equipment

Ability to work and multi-task in a fast-paced environment

Excellent organizational, analytical and interpersonal skills

Detail-oriented

Skilled and direct experience working with application administration and support components including hardware, software and databases and recognizing and troubleshooting complex problems with these components