Hotel Front Desk Receptionist jobs in United States
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Sonesta International Hotels ยท 5 months ago

Hotel Front Desk Receptionist

Sonesta International Hotels is seeking an enthusiastic, service-focused hotel front desk agent to join their guest services team. The role involves welcoming guests, managing accounts, answering inquiries, and handling complaints to ensure an excellent experience for every guest.

Asset ManagementEventsHospitalityHotelLeisureLifestyleReal EstateTravel

Responsibilities

Welcome guests
Manage accounts
Answer inquiries
Field complaints to ensure we deliver an excellent experience to every guest

Qualification

Customer serviceCommunication skillsProblem-solvingTeamworkPositive attitude

Required

enthusiastic
service-focused
excellent communication skills
passion for putting guests first
ability to welcome guests
manage accounts
answer inquiries
field complaints
ensure excellent experience for every guest
love interacting with people
ability to work in a positive work environment

Company

Sonesta International Hotels

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Sonesta facilitates a number of hotels and resorts that provide professionals, couples, and families with accommodations.

Funding

Current Stage
Late Stage

Leadership Team

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John Murray
President & CEO
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Jordan Langlois
Senior Vice President, Franchise Operations at Sonesta Hotels / RLH Corporation
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Company data provided by crunchbase