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Vancouver Clinic · 5 months ago

Senior Business Analyst - Access and Revenue - EPIC Cogito

Vancouver, WA

Full-time

Onsite

Mid, Senior Level

$98K/yr - $125K/yr

5+ years exp

The Vancouver Clinic is seeking a strategic and detail-oriented Senior Business Analyst to lead initiatives that optimize patient access and revenue cycle performance across their healthcare organization. This role involves acting as a critical liaison between various departments to leverage data-driven insights for improving financial outcomes and enhancing patient experience.

Health CareHospitalMedicalPrimary and Urgent Care

Responsibilities

Analyze patient access metrics (e.g., scheduling, registration, eligibility verification) and revenue cycle KPIs (e.g., denials, collections, AR days)

Develop dashboards and reports to monitor performance trends and identify areas for improvement

Conduct root cause analysis on revenue leakage, access bottlenecks, and payer issues

Demonstrates high proficiency in the technical aspects of Patient Access, Accounts Receivable, and Financial Accounting to support financial operations by analyzing data, identifying trends, and driving strategic initiatives to optimize revenue cycle performance and financial reporting

Collaborate with cross-functional teams to design and implement process improvements in scheduling, registration, billing, and collections

Support initiatives to enhance front-end accuracy and reduce claim denials

Evaluate and recommend technological solutions to improve access and revenue workflows

Present findings and recommendations to senior leadership with clear visualizations and actionable insights

Translate complex data into business-friendly language for stakeholders across departments

Maintain documentation of business requirements, process maps, and change management plans

Partner with IT, finance, clinical teams, and third-party vendors to align systems and processes

Lead or support projects related to EHR upgrades, payer contract changes, and regulatory compliance

Serve as a subject matter expert on access and revenue cycle best practices

Qualification

Epic Access Data ModelEpic Revenue Data ModelSQLData analysis toolsHealthcare revenue cycleStakeholder managementCommunication skillsPresentation skills

Required

Bachelor's degree in business, Finance, Healthcare Administration, or related field, or equivalent combination of education and experience

Certifications required and minimum of five years' experience in the following Epic applications: Access Data Model, Revenue Data Model, Cogito and Cogito Fundamentals

Minimum five years' data analysis experience with respect to identifying and defining source data using and writing SQL or data profiling tools. SQL queries experience required

Proven track record of driving measurable improvements in access and revenue performance

Strong proficiency in data analysis tools (e.g., Excel, SQL, Tableau, Power BI)

Deep understanding of healthcare revenue cycle operations and payer reimbursement

Excellent communication, presentation, and stakeholder management skills

Ability to work independently and manage multiple priorities in a fast-paced environment

Benefits

Medical

Dental

Vision

Life insurance

AD&D

Long term disability

Health savings account

Flexible spending account

Employee assistance program

Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)

401k retirement plan, with employer contributions after your first year of employment

PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years

Up to six paid holidays per year, depending on schedule