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Ingredion Incorporated · 3 days ago

Technologist, Technical Service

Salem, OR

Full-time

Hybrid

Entry, Mid Level

$68K/yr - $90K/yr

2+ years exp

Ingredion Incorporated is a global powerhouse in the food and beverage industry, committed to innovation and transforming lives with natural ingredients. They are seeking a Technologist, Technical Service to provide technical support to customers, assist in new product development, and foster strong relationships with technical representatives at customer accounts.

BrewingFood and BeverageFood ProcessingManufacturingRetail

Responsibilities

Provide technical expertise and support to customers for a broad range of food & beverage applications

Demonstrate knowledge of the company’s technologies, solutions, and their applications relevant to customers’ projects and products

Promote value-added ingredients and recommend solutions by phone/e-mail, face-to-face and virtual meetings, presentations, and at trade shows

Form strong customer relationships with key technical individuals and decision makers at customer accounts

Work collaboratively with our Go-To-Market team to provide technical support in recommending solutions to customers, crafting customer value, and building knowledge to execute goals

Lead technical activities with multiple customer projects to prioritize, develop, and implement the Go-To-Market strategy with sales account managers and work effectively and efficiently in cross-functional, interdepartmental teams

Lead and support internal, customer-facing initiatives in support of business strategies

Prepare prototypes for presentations and tradeshows to showcase our new products

Work with Procurement and Quality teams to source ingredients that meet customer specifications, formulation needs, cost targets, and guidelines for incoming raw materials

Maintain and update customer project pipeline activities in our CRM system

Assist build-out of specifications and label declarations for new products

Maintain a clean and organized lab area in accordance with GMPs

Serve as back up to the Technical Service Manager as assigned

Qualification

Food ScienceProduct DevelopmentProject ManagementBenchtop Lab EquipmentAnalytical InstrumentationMicrosoft Office SuiteVerbal CommunicationWritten CommunicationOrganizational Skills

Required

Bachelor's degree, or technical equivalent, related to the field of Food Science, Food Management and/or Food Processing/Manufacturing

Minimum 2 years of product development and/or technical experience in the food and beverage industry and a minimum of 2 years of project management experience

Prior lab experience using standard benchtop lab equipment, analytical instrumentation, lab filtration systems, pilot scale equipment, and rovotop

Ability to read, analyze, interpret and understand business periodicals, professional journals, technical instructions and procedure, short correspondence, and other written communications

Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook, and Teams)

Ability to effectively present information in one-on-one and small group environments to other employees of the company across varied educational backgrounds and skillsets

Ability to interpret a variety of instructions furnished in written, oral, diagram, and/or schedule form

Strong organizational skills and excellent verbal and written communication skills

Good individual decision-making skills and ability to motivate self, team members, and colleagues with a sense of actionable progress and urgency

This job will require approximately 20 to 35% travel for trade shows, internal meetings, and customer meetings

Benefits

Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success

Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being

Career Growth – Learning, training, and development opportunities, including tuition reimbursement

Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally

Employee Discount Program – Provides exclusive discounts on everyday products, services, and travel

Medical, dental and vision coverage

401(k) plan with an competitive company match

Company

Ingredion Incorporated

Glassdoor3.8

Ingredion Incorporated (NYSE: INGR) headquartered in the suburbs of Chicago, is a leading global ingredient solutions provider serving customers in more than 120 countries.

Founded in 1906

Westchester, Illinois, USA

10001+ employees