The Forehand Agency · 5 months ago
Inside Sales Associate — Flexible Scheduling
Miami, FL
Full-time
Onsite
New Grad, Entry Level
$70K/yr - $90K/yrThe Forehand Agency is seeking an Inside Sales Associate to understand customer needs and provide solutions for account growth. This role involves managing a high volume of customer interactions while utilizing technology and sales techniques to enhance client relationships and drive sales.
Financial Services
Responsibilities
Listen to customers to determine needs and resolve issues effectively
Use internal systems and technology to perform accurate account management tasks
Identify upsell and cross-sell opportunities and apply sales techniques to grow accounts
Explain products and processes clearly to customers to help them make informed decisions
Strive for first-call resolution through strong problem-solving and call-handling skills
Conduct needs assessments and recommend solutions aligned with customer goals
Maintain ongoing client relationships through follow-up and continued support
Handle multiple accounts and balance inbound requests with outbound outreach
Qualification
Required
Dependable and willing to learn new skills
Enjoy interacting with people and helping resolve their concerns
Motivated by commission plans and periodic performance contests
Professional verbal and written communication and customer service skills
High school diploma or equivalent; college students, interns, and recent graduates are welcome to apply
Ability to learn customer service software quickly and proficiency with basic PC tasks
Comfortable multitasking in a fast-paced environment
Minimum age of 18 years
Ability to obtain a life and health insurance license
Benefits
Flexible scheduling
A commission-based structure with performance bonuses
Opportunities for professional development and training
Health and wellness benefits
Company
The Forehand Agency
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase