AGS Youth Soccer Club ยท 5 months ago
Evening Front Desk Host
Oakland Park, FL
Full-time
Onsite
New Grad, Entry LevelAGS Youth Soccer Club is looking for a positive and amiable Evening Front Desk Host to join their energetic team. The role involves greeting clientele, processing transactions, resolving inquiries, promoting programs, and maintaining the facility, all while providing excellent customer service to families in the community.
Sports
Responsibilities
Greet everyone as they are entering or exiting the facility
Answer phone calls/return voicemails promptly
Reply to emails and SMS messages from customers and potential customers in a timely manner
Accurately process card transactions
Resolve any transaction/account issues
Respond to any in person inquiries/questions
Follow up on action items and ensure completion
Promote programs and upcoming events using knowledge of the business and in person marketing skills
If needed/interested, attend events to assist with promoting AGS!
Keep the front desk area neat and tidy
Organize and maintain displays of flyers, trifolds, and other marketing materials
Manage inventory and ensure accurate tracking and stock levels
Ensure all customer service technology functions properly and alert management of technical issues
Qualification
Required
High school diploma or equivalent; additional certification or degree in hospitality or communications is a plus
Proven experience in administrative roles, preferably in customer service or operations department
Excellent organizational and time management skills
Strong attention to detail and accuracy
Ability to work independently and meet deadlines
Excellent communication and interpersonal skills
Company
AGS Youth Soccer Club
We are a Fort Lauderdale-based soccer club specializing in premium soccer programs for kids between 18 months and 13 years of age.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase