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Philadelphia Insurance Companies · 1 day ago

Claims Supervisor II - Commercial Auto - BI

Seattle, WA

Full-time

Onsite

Senior Level, Lead/Staff

$112K/yr - $125K/yr

10+ years exp

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. They are seeking a Claims Supervisor II - Commercial Auto - BI to supervise claims adjusters and manage the daily handling and settlement of claims while ensuring compliance with corporate procedures and customer service quality targets.

Financial ServicesReal Estate

Growth Opportunities

Responsibilities

Supervises claims adjusters and technical support staff to manage the day-to-day handling and settlement of claims, the processing and tracking of documents, making payments, tracking trends and communicating with underwriting

Supervises the day-to-day activities of a claims handling unit; oversees the investigation of insurance claims

Assures that corporate claims handling procedures and priorities are followed and that budget and productivity requirements are met

Assures that department targets for customer service quality and priorities are met

Participates in the hiring, training, evaluation and development of the claims staff