Valley View · 5 months ago
PRN Financial Assistance Representative (as needed)
Valley View Hospital is seeking a qualified individual to work in the Patient Financial Services department as a PRN Financial Assistance Representative. The role involves assisting patients with questions related to the revenue cycle and managing accounts using Microsoft applications while communicating compassionately and professionally.
AssociationHealth CareHospital
Responsibilities
The Financial Assistance Representative willingly and effectively assists patients with all questions or issues related to the revenue cycle using exceptional interpersonal and decision-making skills
Calls unrelated to the revenue cycle will be properly handled to ensure patients’ questions are resolved to their satisfaction
Uses Microsoft Word and Excel along with Meditech to manage accounts
Communicates in a compassionate and professional manner from a strong revenue cycle knowledge base
Qualification
Required
High school diploma or the equivalent
Typing 50 wpm is required
Exceptional customer service skills required
Proficiency in Microsoft Office applications is required
Computer and clerical skills required
Must have strong interpersonal, communication, and listening skills
Must have a demonstrated ability to address difficult situations and resolve conflict with ease, poise, and tact
Must have the ability to work independently and as part of a team
Preferred
A Certified Patient Accounts Technician certificate is preferred
Admissions or billing background in a hospital or other healthcare setting is preferred
Bilingual (English/Spanish) is preferred
Benefits
Retirement plans 401(a) and 403(b) plans
Employee Assistance Program
Annual Bonus to eligible PRN employees based upon organizational and individual performance.
Employee discount on Valley View Medical Services
Use of Sunlight and Aspen SkiCo day passes
A robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days.
Company
Valley View
Valley View is an independent, nonprofit health system based in Glenwood Springs, Colorado.
Funding
Current Stage
Late StageLeadership Team
James Jett
Director - Clinical & Translational Research Section - Division of Oncology - Denver, Colorado
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