IntePros ยท 1 week ago
REMOTE--Collections & Deductions Specialist
United States
Contract
Remote
Senior Level
$25/hr - $28/hr
5+ years expIntePros is seeking a Collections and Deductions Analyst to join our Global Healthcare Services client. This role involves researching and reconciling customer disputes, payments, credits, invoices, and contracts, while ensuring payment recovery on invalid short payments and claims.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Matt Brogan
Responsibilities
Monitor and track the daily analysis of customer disputed invoices/short-payments on a very high volume-based activity
Perform analysis of customer accounts based on the customer's purchases, payment history, credit worthiness, credit limit exposure and our business strategy
Track and evaluate past due A/R accounts to reduce the risk of credit exposure
Evaluate credit worthiness of accounts and determine proper account order hold or releases
Ability to research cash application matters on customer account
Evaluate aged items for bad debt write off and refund analysis
Perform offsetting adjustments to ensure customer account balances are properly stated
Contact customers to secure payment on overdue balances, issues resolution on open items
Provide guidance and support to Sales and Operations Managers, Logistics, Common carrier disputes, outside Distribution operations about the release of orders to accounts that have aged accounts receivable
Maintain a strong cross functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit problems, disputes and customer comments. Identify and escalate as necessary
Provide monthly and ad-hoc reports and updates to key stakeholders
Maintain and manage all data related to customer discounts, allowances and other deductions in SAP
Track work on deductions issues unless the issue is resolved
Research Cash Applications done on customers from Bank Statements
Following SOP business rules, and through case creation, generate a credit memo where applicable to resolve customer financial disputes
Ensures GAAP, SOX and Watts policies and procedures are adhered to and the ongoing operation, maintenance and controls of the AR system
Ensure proper SOX documentation on customer accounts, credit memo issuance and approvals
Support audits of deductions, payments and write-offs
Identify and assist in the preparation of accounts for placement with collection agencies or 3rd Party activity
Financial recovery of invalid disputed customer account receivables balances
Negotiate and structure payment plans
Ensure customer accounts are accurately stated in adherence to US GAAP
Recommend write offs for uncollectable open invoices and disputed balances
Qualification
Required
Requires broad training in fields such as business administration, accountancy, generally obtained through completion of a four-year Bachelor's degree program
Associate Degree in Accounting or Finance, but Bachelor's Degree preferred
5 years of A/R software experience for large corporations such as SAP, Oracle, etc
5 years minimum of A/R Dispute resolution experience in a large organization, working with vendor portals
5 years minimum of Cash Application research and analysis
Must have Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups, etc
5 years of experience working with functional groups and different level of employees throughout the organization to achieve business results effectively and professionally
5 years following GAAP and SOX requirements in a publicly traded company
Ability to work in a global team environment
Company
IntePros
IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Loren Kovalcik
CEO
Company data provided by crunchbase