RingCentral · 5 months ago
Majors Expansion Account Manager, Public Sector
United States
Full-time
Remote
Entry, Mid Level
$120K/yr - $170K/yr
2+ years expRingCentral is a leading provider of business cloud communications and contact center solutions. They are seeking an experienced Account Manager to manage a list of premier public sector customers, focusing on upselling and providing high-quality customer service.
Cloud ComputingCollaborationEnterprise SoftwareMeeting SoftwareSaaSVoIP
Responsibilities
Proactively manage a list of RingCentral’s premier installed public sector customers
Cultivate and saturate business within these accounts
Uncover and capitalize on upsell opportunities
Provide a high level of customer service
Leverage B2B solution selling skills to grow the book of business and expand the RingCentral footprint within these accounts
Become the resident expert on the RingCentral Unified Communications as a Service (UCaaS) Platform including hosted VoIP solution, Contact Center, Mobile Applications, and IP hardware
Develop a strong understanding of customers’ business priorities, systems and public sector specific use cases
Utilize sales methodologies and processes to exhibit the advantages of partnering with RingCentral
Drive the communication message within multiple sub verticals
Qualification
Required
Selling to state and local government, k-12, and higher ed. Able to navigate complex procurement rules and long sales cycles
Become the resident expert on the RingCentral Unified Communications as a Service (UCaaS) Platform including our hosted VoIP solution, Contact Center, Mobile Applications, and IP hardware
Develop a strong understanding of our customers' business priorities, systems and public sector specific use cases
Utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with RingCentral
Be an innovator to help drive the communication message within multiple sub verticals
2-3 years B2B upmarket sales experience, preferably in technology sector
Demonstrated sales record of meeting and exceeding sales quotas
Proven track record of success targeting state and local government, k-12, and higher ed
Success in maintaining existing customer base, cultivating new business, upselling services/products
Ability to explore and make recommendations to customers based on their priorities
Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users
Strong initiative and creativity applied through technology
Vibrant and energetic attitude, willingness to perform and get things done
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
Company
RingCentral
RingCentral is a provider of enterprise cloud communications and collaboration solutions.
5001-10000 employees
H1B Sponsorship
RingCentral has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (63)
2024 (53)
2023 (55)
2022 (76)
2021 (80)
2020 (58)
Funding
Current Stage
Public CompanyTotal Funding
$1.69BKey Investors
Sylebra CapitalAkkadian VenturesHermes Growth Partners
2025-09-12Post Ipo Debt· $1.24B
2023-08-09Post Ipo Debt· $400M
2023-05-25Post Ipo Equity
Leadership Team
Vlad Shmunis
Founder, CEO, Chairman
Vlad Vendrow
CTO
Recent News
2026-01-07
2025-12-25
2025-11-10
Company data provided by crunchbase