Airport Passenger Assistant jobs in United States
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GAT Airline Ground Support ยท 1 day ago

Airport Passenger Assistant

positionEugene, OR
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

GAT Airline Ground Support is seeking a Passenger Assistance Agent to facilitate airline passenger processing at the airport. The role includes assisting passengers during check-in, helping those with special needs, and ensuring a professional image while working in a fast-paced environment.

GovernmentInformation Technology

Responsibilities

Assist passengers as needed through arrival and check-in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival
Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software
Push wheelchairs with wheelchair-bound airline passengers through all areas of the airport, including terminal and gate areas
Assist with their personal needs and lifting bags at least 50 lbs
Inspect and verify passenger documentation
Direct passengers through Customs, Immigration, and Quarantine

Qualification

Customer serviceAttention to detailCommunication skillsFriendly personalityEnglish language proficiency

Required

Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail
Ability to read, speak, and understand the English language
Ability to stand for long periods of time
Able to greet and assist all customers in a prompt, friendly, and courteous manner
Perform any reasonable customer service related job duty requested by Company supervision and/or airline customer
Must possess good communication skills and a friendly, outgoing personality
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays

Company

GAT Airline Ground Support

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A leading provider of outsourced airline services at airports across the United States.
dateFounded in 1965
location
Mobile, Alabama, USA
people-size5001-10000 employees
web-link
http://www.gatags.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-05-02Acquired

Leadership Team

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Mike Hough
Chief Executive Officer
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Jason Ingram
Chief Financial Officer
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Company data provided by crunchbase