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Tulane University · 5 months ago

Executive Director, Enterprise Systems

New Orleans, LA

Full-time

Onsite

Director/Executive

6+ years exp

Tulane University is seeking an Executive Director of Enterprise Systems who will be responsible for the operational support of various enterprise information systems. The role involves overseeing project communications, managing vendors, and implementing IT processes to optimize application service delivery while ensuring projects are completed on-time and within budget.

EducationHigher EducationMedical

H1B Sponsor Likely

Responsibilities

Responsible for overall operational support of enterprise information systems that include existing ERP, student information systems, research systems, constituent relationship management systems, content management, and workflow automation

Leads the development and implementation of standard operating procedures and project delivery practices with an emphasis toward optimizing Tulane’s application service delivery

Oversees project communications and supervising staff

Delivers projects that meet the requirements outlined in business cases on-time, on-budget, and in the best of quality

Promotes continuous improvement through recommending changes to existing products or services to better aide Tulane’s mission

Manages vendors for all support and troubleshooting efforts related to core enterprise applications

Works directly with vendors on equipment and software purchases, as well as support and maintenance contracts

Develops and implements IT processes in asset management, change management, incident management, and configuration management

Qualification

Enterprise Resource Planning (ERP)Student Information Systems (SIS)IT Service Management (ITSM)IT Infrastructure Library (ITIL)Project ManagementLeadershipCommunication SkillsProblem-SolvingOrganizational Skills

Required

Passion for strong service commitment and delivery

Demonstrated leadership, diplomacy and relationship building skills

Excellent interpersonal, verbal and written communication, and presentation skills

Proven problem-solving, mediation, and negotiation skills

Strong overall technology foundation and understanding of the evolving landscape

Excellent organizational and time management skills

Demonstrated ability to prioritize and effectively manage multiple projects simultaneously and meet established deadlines

Bachelor's Degree in Computer Science, Data Science, Management Information Systems, or a related field

6 years of progressive experience in similar positions

6 years of experience in leading large Enterprise Systems such as Enterprise Resource Planning Systems (ERP) or Student Information Systems (SIS)

Preferred

Master's Degree

Experience with an IT Service Management (ITSM) and IT Infrastructure Library (ITIL)

Experience in Higher Education

Experience with Enterprise Resource Planning (ERP)

Company

Tulane University

Glassdoor4.1

A member of the prestigious Association of American Universities, Tulane University is consistently ranked among the top 50 universities in the nation.

Founded in 1834

New Orleans, Louisiana, USA

1001-5000 employees

https://medicine.tulane.edu

H1B Sponsorship

Tulane University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)