Groma · 5 months ago
Maintenance Associate
Boston, MA
Full-time
Onsite
Entry Level
1+ years expGroma is a real estate and technology company focused on creating a new asset class in real estate through its property technology platform. They are seeking a proactive Property Maintenance Associate to manage maintenance requests, coordinate with technicians, and ensure the upkeep of properties in their Boston portfolio.
Information TechnologyReal EstateReal Estate Investment
Responsibilities
Field all inbound maintenance requests from residents via phone, email, and our resident portal
Triage and prioritize maintenance issues, dispatching our in-house field technicians or third-party contractors as needed
Manage the scheduling and follow-up of all maintenance tasks to ensure timely and effective resolution
Maintain accurate records of all work orders, including billing and completion details
Assist with on-site inspections for apartment turnovers and quarterly property checks, specifically focusing on maintenance and repair needs
Complete quarterly supply inventory audits to ensure our team has the necessary materials on hand
Assist with the move-in and move-out process, performing maintenance-focused walkthroughs
Participate in property operations meetings and projects
Assist with the onboarding of new triple-decker acquisitions to the portfolio
Help with the implementation of maintenance-specific policies and procedures
Qualification
Required
1+ years of experience in customer service or hospitality position, experience in the real estate industry a plus!
Strong computer and Excel skills (Google Suite experience preferred)
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Diligent and efficient documentation, task, and schedule management skills
Benefits
Medical, dental, and vision insurance
401(k) with company match
Paid time off
5% 401k match
Fully covered high-quality health and dental insurance plans
Fully covered commuter passes for bus, subway, boat, or commuter rail
Competitive paid time off policy
13 official company holidays
1 floating holiday: We recognize that there are lots of holidays that are meaningful to different people in different ways, and we want to celebrate that by enabling team members to have the time/space to commemorate those days however is appropriate and using it as an opportunity - if they’d like to - to share the meaning of that day with the broader team
Company
Groma
Groma is a vertically integrated real estate investment, development and management company
11-50 employees
H1B Sponsorship
Groma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Early StageTotal Funding
$50.29MKey Investors
Castle Island Ventures
2023-06-05Series Unknown· $1M
2023-01-30Series A· $20M
2022-02-12Series A· $29.29M
Leadership Team
Grant Fishman
Founder & Head of Property Operations
Recent News
BostonGlobe.com
2025-03-03
2023-05-24
Company data provided by crunchbase