The Wilkinson Firm ยท 5 months ago
Tailored Care Management (TCM) Extender
Greenville, North Carolina, United States
Full-time
Onsite
New Grad, Entry LevelThe Wilkinson Firm is a mission-aligned behavioral health organization seeking a Tailored Care Management (TCM) Extender to support care coordination and whole-person health services for Medicaid beneficiaries. In this full-time, in-office role, you will play a vital role in ensuring that members receive coordinated, compassionate care that reflects both clinical needs and social determinants of health.
Human Resources
Responsibilities
Assist Care Managers in coordinating services, scheduling appointments, and following up with members
Support documentation and communication across medical, behavioral, and community-based providers
Help members navigate Medicaid Tailored Plan benefits and access key health and social resources
Monitor member engagement and alert the clinical team to potential risks or barriers
Maintain accurate records and support compliance with Tailored Care Management requirements
Provide culturally responsive, person-centered support to diverse populations
Qualification
Required
Associates degree in Human Services, Social Work, Psychology, or related field
Strong communication and organizational skills
Ability to work well in a team-based, fast-paced environment
Commitment to equity, inclusion, and trauma-informed care
Preferred
Bachelors preferred
Experience in behavioral health, care coordination, or case management strongly preferred
Working knowledge of Medicaid, social service systems, or community resource navigation is a plus
Benefits
Medical, dental, and vision insurance (BlueCross BlueShield, MetLife, Superior Vision)
Company-paid life insurance, short-term and long-term disability options
Optional supplemental plans: Critical Illness, Accident, Cancer Advocate, Hospital Cash
Paid Time Off accrual starting on Day 1, available after 90 days
10 paid holidays annually, plus bereavement leave
Access to Relias Training Platform for free CEUs and professional development
Monthly employee celebrations and a formal employee recognition program
Company
The Wilkinson Firm
๐ Empowering Mental and Behavioral Health Organizations with Tailored HR Solutions ๐ At ๐๐ก๐ ๐๐ข๐ฅ๐ค๐ข๐ง๐ฌ๐จ๐ง ๐
๐ข๐ซ๐ฆ, we specialize in providing comprehensive human resource services specifically designed for the mental and behavioral health sector.
Founded in 2025
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase