Construction Discovery Experts · 4 months ago
e-Discovery Paralegal
Construction Discovery Experts is seeking a proactive and personable e-Discovery Paralegal to drive revenue growth by deepening relationships within their existing client base. This client-facing role focuses on building trust and delivering exceptional client service across the legal sector, particularly with eDiscovery platforms.
Responsibilities
Serve as the main point of contact for a portfolio of select clients, providing high-touch relationship management
Conduct regular outbound calls and email outreach to clients to uncover opportunities and provide value-added insights
Schedule and coordinate client meetings, trainings, and virtual events via Teams and other platforms
Attend and potentially lead Continuing Legal Education (CLE) sessions after proper training
Manage all new case intake and handoffs through ClickUp for assigned accounts
Ensure client and paralegal contacts are invited to training sessions, webinars, and firm-sponsored events
Maintain accurate records of all client interactions (calls, emails, meetings, notes) in HubSpot
Collaborate with the Sales Lead to strategize weekly outreach plans and report competitive intelligence
Partner closely with paralegals, attorneys, consultants, and marketing to align client engagement efforts
Provide input on new CLE topics and identify enterprise opportunities for broader legal solutions
Qualification
Required
Legal industry background or prior work with law firms/in-house counsel
Experience with EDRMs, specifically Reveal, Relativity, and Logikcull
Strong organizational and time management skills
Excellent written and verbal communication
Proven ability to manage multiple client relationships and prioritize tasks
Experience with project management tools (ClickUp)
Preferred
Experience with CRM systems (HubSpot preferred)
Experience with ESI (Electronically Stored Information) technical platforms
Company
Construction Discovery Experts
Construction Discovery Experts (CDE) is a full-service eDiscovery concierge built to address the pain, frustration, rising costs, and confusion that construction practitioners face in today’s litigation.