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The Engine · 2 months ago

Front Desk Associate

Cambridge, MA

Full-time

Onsite

New Grad, Entry Level

$24/hr - $32/hr

The Engine is a company founded by MIT that aims to support founders in building transformative companies. The Front Desk Associate will be responsible for managing the front desk, greeting visitors, supporting event planning, and ensuring the workspace is organized and functional.

Management Consulting

Responsibilities

Represent the Engine to all visitors, staff, and guests

Oversee and maintain a presence at the front desk of The Engine at 750 Main St during scheduled business hours

Greet visitors warmly and ensure an efficient hand-off to their host using our guest management system

Comfortable navigating and using various digital tools, software platforms, and technology systems relevant to the role

Monitor building badges and keys; program access to building as directed; periodically update database system to ensure accurate information; verifying credentials, and using security platforms to monitor and control entry points

Provide support with event planning; reserve spaces; place and receive catering orders; set-up/breakdown furniture; work with host to ensure all preparation details are addressed

Maintain relationships with facilities team and applicable vendors; triage issues and place service calls; schedule routine equipment service and warranty appointments

Assist with monthly invoicing

Keep desk tidy & office supplies stocked, organized, inventoried and readily available

Order supplies for events, office, and team members

Assist the Operations Team at 750 Main St. with building walkthroughs and maintenance of conference rooms and kitchens

Assist in Operations Team tasks as needed

Qualification

Guest management systemEvent planningMicrosoft Office SuiteGoogle AppsTech curiosityEffective communicationTeamworkDetail-orientedTime management

Required

Mission-oriented, energetic and upbeat with the resilience and demeanor to meet deadlines in a fast-paced environment, while remaining calm and composed

Effective communication skills

Highly value teamwork

Take ownership over tasks and follow them through to completion

Detail-oriented and very organized, with solid time management skills

Independent, reliable, and willing to learn

Curious about tech with the capacity to learn and provide basic tech support

Bring a fresh perspective and new ideas for improving experience and efficiency

Appropriately social with fellow team members, guests, and staff

A High School Diploma or equivalent experience

Relevant professional work experience

Proficiency with Microsoft Word, PowerPoint, Excel, and Google Apps

Ability to lift 35 lbs