[solidcore] · 5 months ago
Coach/Core Crew Team Member - West Palm Beach, FL
West Palm Beach, Florida
Part-time
Hybrid
New Grad, Entry Level[solidcore] is a national boutique fitness company with over 100 studios across the country, dedicated to helping individuals achieve their fitness goals. The Coach/Core Crew Team Member role involves leading clients through fitness classes, educating them on techniques, and providing exceptional customer service while fostering a welcoming environment. This position requires a passion for health and fitness, with opportunities for growth within the company.
FitnessHealth CarePersonal Development
Responsibilities
Participating in team meetings and events
Learning new techniques and best practices from the coach community
Interacting and forming relationships with clients and the fitness community
Embodying the [solidcore] brand and culture
Creating a fitness space that is welcoming and inclusive of all backgrounds and abilities
Performing routine client-facing system tasks, including new account set-up, scheduling / canceling / rebooking classes, package purchases, and other general account needs as requested
Touring prospective clients through the facility, explaining the [solidcore] workout in detail (including the science), and demo the workout
Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
Maintaining product knowledge for all studio retail operations, including class packages, apparel, and promotions
Being of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed
Assisting the Area Manager and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed
Notifying Area Manager and/or member of the studio management team of any employee or client complaints or grievances, and assisting the Area Manager to respond appropriately
Quickly addressing any maintenance or equipment issues that are visible to clients
Communicating with studio leads via axel, phone, and email to generate sales
Following up with client lists in axel to meet monthly sales quota
Responding to client emails
Alerting coaches about client milestones and setting up the keychain and board for celebration
Qualification
Required
Availability to coach a minimum of 6 classes per week
Ability to lift up to 30 pounds and walk through all areas of the studio
Ability to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
High School Education, some college preferred
Optimism and hard work with a love for health, fitness, and the [solidcore] workout
Passionate about helping others become the strongest version of themselves and achieve their goals
Ability to thrive in a fast-paced, entrepreneurial environment
Outgoing and personable with a desire to build relationships within and outside the [solidcore] community
Team player with a positive attitude
Genuine desire to inspire and motivate others
Reliable and professional
Comfortable on a mic leading a fast-paced class with loud music and lots of energy in the room
Outstanding customer service skills
Strong organizational skills & attention to detail
Must be willing to initiate tasks and perform duties without direction
Ability to stand for long durations of time
Preferred
Prior group fitness experience is a plus but not required
1 year sales experience preferred
MBO experience preferred
Benefits
Competitive base pay plus an opportunity to earn per class revenue share based on experience and other qualifications of the successful candidate
Flexible work schedule
Comprehensive paid training program
Potential to earn commission
Free drop-in classes
Growth potential
Participation in our Solidcares program that includes unlimited PTO, full spectrum insurance coverage, cell phone stipend, and so much more
Company
[solidcore]
[solidcore] is a wellness company that offers high-intensity, low-impact workouts on custom pilates reformers.
Founded in 2013
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$325MKey Investors
Kohlberg & CompanyVMG Partners
2025-02-04Debt Financing· $325M
2024-09-25Acquired
2023-04-18Private Equity
Leadership Team
Bryan Myers
President and CEO
Jamey Sunshine
SVP, Brand
Recent News
2025-09-15
2025-09-12
Company data provided by crunchbase