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Frontier Airlines · 4 months ago

Instructional Designer, Inflight DEN/MCO Location

Greater Orlando

Full-time

Onsite

Mid Level

$58K/yr - $78K/yr

3+ years exp

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. The Instructional Designer, Inflight role is responsible for the creation of Inflight Services training curriculum development, conducting training needs assessments, and measuring the effectiveness of training programs.

Service IndustryTourismTransportationTravel

Responsibilities

Develops Inflight Services training programs, including regulatory and non-regulatory program content and record-keeping/administration of the Inflight Services Learning Management System (LMS)

Oversees preparation and presentation of training programs, learner satisfaction surveys and on-line/web-based (distance learning) courses

Conducts training needs assessments and formulates recommendations of learning solutions

Develops and maintains Inflight Services approved training manuals, training materials, course outlines, lesson plans, training aids, tests, publications and other course related material according to department standards

Evaluates program/course quality and effectiveness and recommends changes as required

Communicates (orally and in writing) with other training, support and operational departments to ensure consistency and accuracy of material/content

Continuously evaluates program/course quality and effectiveness through learner satisfaction data and recommends changes as required

Develops, maintains and monitors program facilitation, quality assurance program and Instructor/Facilitator Guidebook for Inflight Services Training Instructors

Develops and oversees training video production and release

Point of contact/designated training liaison with government agencies (FAA and TSA) for program content and approvals

Mentors and develops Inflight Services Training Instructors (permanent, line, and special assignment flight attendants)

Ensures Inflight Services training standards are met, in accordance with Approved Training Manual

Oversees Inflight Services Training projects to ensure objectives and milestones are achieved, through the development of project timelines, goals and stakeholders

Works with other department leaders to identify business challenges and create learning solutions to address challenges and performance gaps

Achieve and maintain qualification as a Frontier Airlines Flight Attendant

Qualification

Curriculum developmentAdult learning theoryTraining needs assessmentInstructional designProject managementComputer competencyPresentation skillsCommunication skillsCollaborationOrganizational skills

Required

Bachelor's degree in Adult Education and/or Instructional Design, or equivalent education and experience required

3 to 5 years of experience in teaching, training or adult learning and curriculum development required

Preferred

Master's degree preferred

Prior airline and/or Inflight Services program development experience preferred

Benefits

Flight benefits for you and your family to fly on Frontier Airlines

Buddy passes for your friends so they can experience what makes us so great

Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages

Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors

Enjoy a ‘Dress for your Day’ business casual environment

Flexible work schedules that support work/life balance

Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date.

We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship