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Evident · 5 months ago

Insurance Verification Specialist

United States

Part-time

Remote

Mid Level

$15/hr - $15/hr

3+ years exp

Evident ID is a VC-backed technology startup that provides innovative solutions for third-party risk management. They are seeking an Insurance Verification Specialist to verify information via phone calls and ensure compliance with insurance policies while maintaining professional relationships with clients and stakeholders.

ComplianceCyber SecurityIdentity ManagementRisk ManagementSecuritySoftware

Growth Opportunities

Responsibilities

Conducting phone calls to verify information provided by clients or other relevant parties, ensuring accuracy and compliance with insurance policies

Establishing and nurturing long-term working relationships with insurance agencies, brokers, and other stakeholders to facilitate smooth information verification processes

Performing data entry tasks accurately and efficiently to record verified information into databases or management systems

Providing reports to managers regarding the progress of verification tasks, highlighting any discrepancies or issues encountered during the process

Taking ownership of assigned verification projects while collaborating effectively with team members to ensure seamless workflow and achievement of team goals

Maintaining a high level of professionalism during phone interactions to uphold the company's reputation and foster positive relationships with clients and partners

Qualification

Business insurance experiencePhone verification experienceCertificates of Insurance (COI)Zendesk knowledgeAdditional language fluencyEnglish communicationAdaptabilityReliability

Required

Minimum 3 year of experience in business insurance, insurance agent license preferred

Familiarity with Certificates of Insurance (COI)

At least 2 years of experience in phone verification or customer service roles, ensuring effective issue resolution

Proficiency in English communication with a strong emphasis on clarity and professionalism

Knowledge of Zendesk is advantageous for efficient support management

Adaptability to evolving industry standards and a proactive approach to continuous learning are expected for optimal performance

Demonstrating reliability and consistency in attendance to ensure coverage during designated working hours and contribute to the team's overall efficiency