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Highland Electric Fleets · 5 months ago

EV Field Service Technician

United States

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $95K/yr

5+ years exp

Highland Electric Fleets is focused on making electric school buses and clean heavy-duty vehicles accessible for districts across the US and Canada. The EV Field Service Technician will ensure that electric vehicles and charging stations operate effectively, performing repairs and maintenance while advocating for the company's mission to promote cleaner transportation solutions.

Fleet ManagementTransportation

Responsibilities

Act as the company’s on-site advocate for EV’s and EVSBs, striving to achieve 90% overall uptime

Represent the company at customer locations with the highest standards of professional conduct

Retains a clean and safe work environment and brings any unsafe practices or conditions to management

Diagnoses malfunctions and performs electric vehicle and charger repairs (e.g. adjust/test steering, electrical, cooling, lubricating, braking systems, drive trains, suspensions, power steering units, etc.) and related assigned duties within qualification level, in accordance with all relevant Federal, State/Provincial and local guidelines and requirements. Test-drives vehicles to ensure repair resolved

Maintain detailed and timely documentation for troubleshooting and repairs, records time and materials used for each assignment in asset management platform

Assist in managing of external support vendors to follow up and document repairs being made to Highland’s assets

Provides repair and maintenance assistance to junior technician staff

Performs road calls and on the road repairs as assigned

Undergo electric vehicle and charger OEM and internal trainings

Qualification

Electric Vehicle RepairAdvanced Diagnostic SkillsElectrical SkillsCommercial Driver’s LicenseASE CertificationsOEM CertificationsMS Suite KnowledgeCustomer ServiceTeam Collaboration