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Impactful Senior Home Care LLC · 5 months ago

Inside Sales Representative/ Customer Service

Philadelphia, PA

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $60K/yr

Impactful Home Care is a leader in providing compassionate, high-quality home care services, dedicated to enhancing the lives of our clients. They are expanding their sales team and are looking for a driven and enthusiastic Inside Sales Representative to help connect clients with the care they need. The role involves engaging with potential clients, understanding their needs, and converting leads into clients through excellent customer service and clear communication.

Hospital & Health Care

Responsibilities

Respond to inbound inquiries and proactively reach out to potential clients

Effectively communicate the benefits of our home care services, addressing questions and concerns

Build strong relationships with clients and tailor solutions to meet their unique needs

Maintain a high level of product knowledge to confidently discuss service options

Manage a robust pipeline consistently following up on leads to ensure a high conversion rate

Collaborate with the marketing and client care teams to optimize lead quality and customer experience

Record all client interactions and manage sales activity in our CRM

Meet or exceed monthly and quarterly sales targets through new client acquisition and retention

Qualification

Inside sales experienceCRM proficiencyCustomer service experienceSales target achievementMicrosoft Office SuiteCommunication skillsInterpersonal skillsTime management