DCF Guns / Indoor Shooting Facilities (We're Hiring!) ยท 5 months ago
DCF Guns Sales Representative, Castle Rock, Commission-Based Position with Hourly Rate and Benefits
DCF Guns is Colorado's premier indoor shooting range and gun store, seeking a motivated full-time Sales Associate for their Castle Rock location. The role involves providing customer service, driving sales, and assisting customers in purchasing firearms and related accessories while ensuring compliance with federal regulations.
Retail
Responsibilities
Provides customers' information about products or services, takes or enters orders, or obtains details of complaints
Assists customers in identifying and purchasing firearms and firearms related accessories and training
Ensures full customer satisfaction and maintains a friendly, helpful demeanor
Ensures proper documentation and processing of firearms and related articles according to federal regulations
Creates strategies to ensure company profitability is maintained and goals are met
Identifies and prioritizes problems and issues related to service area
Maintains close contact with customer to give updates on progress toward resolution of issue or service requests
Ensures that appropriate changes were made to resolve customers' problems
Refers unresolved customer issues to designated departments
Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken
The company reserves the right to add or change duties at any time
Qualification
Required
High School Diploma or equivalent
1-3 years of related experience
Willingness and ability to work longer shifts as required based on the needs of the store
Reliable transportation daily
Strong Communication
People Skills
Service Oriented
Time Management
Collaborative
Works well under pressure