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BNY · 5 months ago

Director, Product Design Platform Lead

240 Greenwich Street, New York, NY, 10286, US

Full-time

Onsite

Director/Executive

$127K/yr - $250K/yr

12+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. They are seeking a UX / Design subject matter expert to lead teams in solving complex product design challenges for Wealth Services, focusing on user research, interaction design, and visual design.

Financial Services

Responsibilities

As subject matter expert, actively fine-tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team, and occasionally cross functional partners

Determines methods and procedures on new assignments and may coordinate activities of others

Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations

Reviews documentation of research findings presented to product and development teams

Defines and reviews new and modified user personas

Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules

Leads the implementation of visual styles that support platform branding to increase user effectiveness

Consults on and interprets user feedback and insights to improve the user experience

Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use

Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature)

Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards

Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team

Ensures that the developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards

Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors

Builds strong relationships with people on their immediate team and across the company. Should know key stakeholders and peers to understand connection of their own work. Creates formal networks with key decision makers and cross-functional partners

Qualification

User Experience DesignUser ResearchVisual DesignHuman-Computer InteractionPrototypingStakeholder ManagementUsability TestingDesign GuidelinesInformation ArchitectureTeam Leadership